Paul C.
GBFlat sack, but fixed quickly! [ORIGINAL RATING 2/25/21: 3 STARS] We ordered 3 different bags. One 3ft, one 4ft, one 7ft. The 3- & 4-ft models are good on stuffing, but the the 7-ft sack doesn't. Even with a child laying on it instead of an adult, and after "fluffing up" the bag, it still goes flat. We did a lot to "air-out" the sacks when they arrived, and we have now waited the recommended 5 days but the problem persists. [UPDATE 3/1/21] ComfySacks responded quickly regarding my issue and is already shipping out additional foam fill for my 7-ft sack. When I sent them a picture of it they said "oh, yeah, that's definitely under-filled" and got right on it. Excellent customer service and I couldn't be happier! This is how customer service should be everywhere.
customer
GBThe website was easy to navigate The website was easy to navigate. Easy checkout/ shopping options. I have not received my order yet, so I do not have a comment on anything further at this time.
customer
GBWebsite and delivery were easy Website and delivery were easy and on time. I love the feel of the cover purchased but even after giving it days to fluff, it's not as fluffy as I'd hoped. Maybe buying additional fluff will help. Edit: Customer service was amazing and quick to get some additional fill sent to me! I think that will make all the difference!
Locksmith
GBI ordered a 7ft bean bag on Tuesday of… I ordered a 7ft bean bag on Tuesday of last week with the quick ship option for $19 extra dollars. They didn't even put it in processing all that week or have a tracking number for me until the next Monday! Over a weeks worth of time.. Now it says it will be here this Thursday. The websit says 1-4 days with quick ship.. that was a lie.. Update: Problem corrected, Brad called explained everything to me, honest mistake was upset because I didn't have an ETA on arrival. Other than that, very satisfied, customer service ia awesome Brad is the MVP.
customer
GBHappy with Purchase! I wanted to give this comfy sack some time before I write a review. Overall, it was a very positive experience. I ended up with an underfilled sack, and the company reached out quickly to get me for stuffing! It arrived super fast and I'm definitely pleased! Their customer service is off the charts and that is hard to find these days!