Poor service More than a week passed before the order even began the shipping process. I never received any update for more than a week to explain the delay.

The website was easy to navigate The website was easy to navigate. Easy checkout/ shopping options. I have not received my order yet, so I do not have a comment on anything further at this time.

Very Helpful Support Reached out because my 7.5ft lounger was seeming a little less fluffy than it originally was. Contacted support to try to buy more stuffing, but they ended up sending me a refill for free. Amazing!

Order Lost - Replaced Immediately There was a delivery problem early on that was not the Comfy Sack's fault (FedEx screwed up). The customer service rep Janice was super nice and helpful in resolving the delivery issue and even offered to reimburse part of the cost for the inconvenience. Comfy Sacks went above and beyond to make sure my order was complete and that I was satisfied with my order and delivery, which I definitely am. I cant say enough about their customer service. Amazing! Thank you!! (and thank you for the generous bonus :-))

Website is very helpful and great stuff! Very easy finding something I loved great color options. It had many categories, and it helped a lot with shopping. It even has a 5 year warranty! I really recommend using this website!