Mario went above and beyond! Purchased a beautiful hand knotted Oushak rug during their black Friday sale for my living area and it looks amazing. Mario was great, helped with multiple options and even helped with the color selection based on the color scheme of the room. Can't wait to purchase again!

I've had success ordering 2 rugs so… I've had success ordering 2 rugs so far. A little pricey, but the quality is definitely there. I wouldn't mind getting an annual email promotion as repeat customer. That said, they did offer 15% off my next purchase. The email responses to my questions were very much appreciated.

Avoid this Company. Extremely poor Customer Service. Extremely poor company to do business with! The rug I received was totally different than the one I ordered. I made several attempts to contact them via website, email and text to arrange for the return/exchange. Approximately 1 1/2 weeks after inqueries I received an illegible email. I responded with my order number and request. To date I have heard nothing from this company. I have an unused, unusable rug in the closet! I cannot recommend this company.

Great service and tremendous value for… Great service and tremendous value for top quality, hand crafted, Persian rugs.

Ordering process went smoothly Ordering process went smoothly. Product delivered on time as promised. Quality of product matches the description on seller's website. Overall satisfied with process. However, the additional discount for providing email subscription was not done automatically. I received the discount code after the sale was completed.