SCAM - Ordered 2 rugs, credit card charged, no merchandise ever received! After reading all the reviews and being impressed with the quality of the website and videos, I purchased two large persian rugs from Fine Rug Collection in May 2022. They immediately charged my credit card, and sent a UPS Tracking Number. However, UPS notes that the "tracking number has been created, but the seller has not contacted us yet". I have called and emailed numerous times to ask about the status and there has been no response. So I have initiated an investigation by my credit card company and the charges have been reversed. Seems like a total scam to me.

Mario went above and beyond! Purchased a beautiful hand knotted Oushak rug during their black Friday sale for my living area and it looks amazing. Mario was great, helped with multiple options and even helped with the color selection based on the color scheme of the room. Can't wait to purchase again!

I've had success ordering 2 rugs so… I've had success ordering 2 rugs so far. A little pricey, but the quality is definitely there. I wouldn't mind getting an annual email promotion as repeat customer. That said, they did offer 15% off my next purchase. The email responses to my questions were very much appreciated.

Great carpet. Smooth delivery. Review for rug The rug we ordered was delivered in a timely fashion. The FedX driver helped me pull the heavy package into the house. The warm colors of the carpet brighten up our great room.

Best rug seller out there The quality of the rugs is great and your responsive service and speed of delivery are really good.I haven’t found any better value in the hand knotted rug market