I've been thrilled with Fine Rug's … I've been thrilled with Fine Rug's website - most notably by how many shots of each rug there are, with every one being completely "magnifiable" - and with the HD video showing every angle and close-ups of the rug. The assortment of rugs in every category is spectacular and very easy to peruse. My phone conversations with FRC's personnel have also been expedient and pleasant. I can't say enough about this company and their website.

Mario went above and beyond! Purchased a beautiful hand knotted Oushak rug during their black Friday sale for my living area and it looks amazing. Mario was great, helped with multiple options and even helped with the color selection based on the color scheme of the room. Can't wait to purchase again!

Ordering process went smoothly Ordering process went smoothly. Product delivered on time as promised. Quality of product matches the description on seller's website. Overall satisfied with process. However, the additional discount for providing email subscription was not done automatically. I received the discount code after the sale was completed.

Just perfect... I have been browsing for an antique Persian( Afghan) rug for a month or so, this company's website was very easy to use . Purchasing super efficient. I was so excited when my package arrived. It was securely wrapped!!! I enjoyed opening my gift to me!!! The rug is gorgeous and clean. I love it very much !!! Local place had some new wool rugs, for less dollars....but just not the color or style choices. Thank you so much.

I've had success ordering 2 rugs so… I've had success ordering 2 rugs so far. A little pricey, but the quality is definitely there. I wouldn't mind getting an annual email promotion as repeat customer. That said, they did offer 15% off my next purchase. The email responses to my questions were very much appreciated.