Robin Rein
GBPoor customer and technical support. Would not buy again and may return Everytime I speak with this online staff, phone or chat, they are useless. Can't answer any questions. Last time the person didn't even understand the the wires for the irrigation zones was the same wire with different color coatings. Yelled at me that if I didn't do as she said she couldn't help me.
Roy Elizondo
GBGood job Team As someone who once managed the customer facing operations of a large IT organization, I can appreciate the skill and patience demonstrated by the agents that assisted me. I also know that it takes a team, including good coaching, the right tools to put empowered service agents on the field. Good job!
Eve Liu
GBsmooth warrenty My orbit irrigation time broke down. The warranty process was very smooth. They customer service processed my warranty and gave me a code for ordering a new one free of charge. This is a well trusted brand.
Ashman Beecher
GBThe timer came a little earlier than was originally scheduled The timer came a little earlier than was previously scheduled. I have a bit of problem at first understanding the instructions but after reading through it carefully, it was easy as 1 2 3. It is working properly without any problems.
John
GBOutstanding service! Your representative who helped me today was outstanding! Very polite, pleasant, and professional! She helped me walk through what I needed to do on the website, And answered all my questions extremely well. I don’t have her name, but if you can figure out who it was, give her a big pad on the back.