AV
GBVery helpful and knowledgeable agent… Very helpful and knowledgeable agent who was thorough and quick to understand the issue and resolved it in a very timely manner. I am very pleased with the quality of service and will undoubtedly resort to Orbit for any future irrigation product needs.
Ashman Beecher
GBThe timer came a little earlier than was originally scheduled The timer came a little earlier than was previously scheduled. I have a bit of problem at first understanding the instructions but after reading through it carefully, it was easy as 1 2 3. It is working properly without any problems.
Dave G
GBExcellent Customer Support Had a problem with an XL-Stream hose end sprinkler leaking when shut off. E-mailed customer support and received a quick response with steps to replace the item at no cost to me. Always buy Orbit sprinklers and parts and will certainly continue to do that!
Donald R Thomas
GBMy water timer leaks My water timer leaks. You verified it via video call and determined it needed replacing. Thank you. Your customer service person was very patient, knew the product and solved my problem quickly.
dorith dooley
GBCustomer service rock! Customer service rock! The b-hyve cintroler was no longer working after the winter stop. After a very edficient call to try and debug, they gave me the code to reorder a unit dree of charge. The support persone was very nice, polite and efficient. Although it is a bummer to have a defective product after a bit less than two years, the great customer service make me come back for the reat of the property irrigation