Jim Weinheimer
USHaving been self employed Having been self employed, I would hire the gal that helped me to run my customer service department. She was patient, articulate, and explained everything very well and resolved the issue. Job well done.
Ashman Beecher
USThe timer came a little earlier than was originally scheduled The timer came a little earlier than was previously scheduled. I have a bit of problem at first understanding the instructions but after reading through it carefully, it was easy as 1 2 3. It is working properly without any problems.
dorith dooley
USCustomer service rock! Customer service rock! The b-hyve cintroler was no longer working after the winter stop. After a very edficient call to try and debug, they gave me the code to reorder a unit dree of charge. The support persone was very nice, polite and efficient. Although it is a bummer to have a defective product after a bit less than two years, the great customer service make me come back for the reat of the property irrigation
Robin Rein
USPoor customer and technical support. Would not buy again and may return Everytime I speak with this online staff, phone or chat, they are useless. Can't answer any questions. Last time the person didn't even understand the the wires for the irrigation zones was the same wire with different color coatings. Yelled at me that if I didn't do as she said she couldn't help me.
Santafeman
USEasily found what I was looking for Easily found what I was looking for. Orbits representative was so helpful in finding an item to replace one that I already had. I’ve been extremely happy with orbit products in general. The timer for my drip irrigation is so important to me and the dual one is superior to the single.