I sent out an email about a concern I… I sent out an email about a concern I had with one of their products, they responded right away with information for me and also replaced a tube at no charge. Their products are really good, it's just that somewhere on my end, it went wrong! Very professional and very informative people working for this company!

Expert Customer Service I purchased the Expert Pro Power Tire Inflator. Used it once and it was Great! For whatever reason, the next time I got it out to use, it would not work. I contacted Slime with my issue, and they promptly sent me a new one. Now that is good customer service!

Tire inflators and air tire pressure gauge no good Well honestly I have been using slime air tire inflators and every time I buy after a certain time they stop working. While I always use best standard procedures while using these tire inflators as guided instructed by manual book. Even I have been using their manual air pressure gauges they never show exact tire pressure. So now I have decided never to buy their products as this is waste of money and a big stress. Please increase update quality of your products.

I purchased a tire inflator and haven’t… I purchased a tire inflator and haven’t had long. The cord attached to the adapter for the lighter was plugged in and would not. I looked snd sparks were coming from it so I shut off my car and pulled it out. The one wire was completely separated from the adapter. I wrote to your company and receive a response. I sent pictures and Fanassa took care of the problem and said they were sending a new one. I will be very happy when it comes snd I will very very unhappy if that doesn’t happen. Expecting good things and appreciate the very good customer service!!

Superior customer service All I can say is WOW. I've had a Slime inflator for several years and until a week or so ago it worked perfectly. All of a sudden it stopped filling properly and would shut off before reaching the set point. I went online and commented to customer service. I was asked for the receipt for a refund. Having no luck finding the receipt I sent back an email with a photo of the unit with the box and everything. The comment I got back was that without a receipt they could not provide a refund but were sending me a new upgraded replacement unit. I was truly amazed by Karen's solution.