Terry Hyde
GBExpert Customer Service I purchased the Expert Pro Power Tire Inflator. Used it once and it was Great! For whatever reason, the next time I got it out to use, it would not work. I contacted Slime with my issue, and they promptly sent me a new one. Now that is good customer service!
Tina F.
GBI sent out an email about a concern I… I sent out an email about a concern I had with one of their products, they responded right away with information for me and also replaced a tube at no charge. Their products are really good, it's just that somewhere on my end, it went wrong! Very professional and very informative people working for this company!
Jason F.
GBI have a broken garage air pump station… I have a broken garage air pump station that broke. I was sent a return label and told that a replacement would be sent that day or the next. I have yet to get another response.
Michael Frediani
GBI wrote a very negative review… I wrote a very negative review yesterday about not receiving return phone calls or emails. This morning, Pam from the company reached out in response via email and a personal phone call. She apologized for lack of prompt responses. I feel it is only fair to correct my review on that account. The reason I contacted "Slime" was because my container expanded and hardened. Pam said she will send me a return label so they can investigate. In turn, she will send me a replacement with "air compressor" only because I now have a Tesla. This car has foam inside the tires for a quiet ride, and not compatible with "Slime". ALSO, Tesla does not have a cigarette lighter to power the version I will return. She will send me a rechargeable portable air compressor, in return. Thank you.
Skip
GBFuses were blowing when powering on They agreed to replace the unit given the circumstances of it failing. Will send unit in using the postage label sent to us. Communications were excellent and addressed my concerns.