Jim Melrod
GBSuperior customer service All I can say is WOW. I've had a Slime inflator for several years and until a week or so ago it worked perfectly. All of a sudden it stopped filling properly and would shut off before reaching the set point. I went online and commented to customer service. I was asked for the receipt for a refund. Having no luck finding the receipt I sent back an email with a photo of the unit with the box and everything. The comment I got back was that without a receipt they could not provide a refund but were sending me a new upgraded replacement unit. I was truly amazed by Karen's solution.
Susan Baker
GBGREAT customer service! The office called and apologized for the delay as the whole office was out with COVID. She found my email and had the replacement shipped out immediately! Great customer service like this is hard to find these days. Thank you for the great experience!
Susan S.
GBGreat customer service The company was responsive to my concerns. Their representative,Pam, was very helpful and professional. I was pleased with my experience and will definitely look to purchase Slime products in the future.
Ron L
GBSlime stands behind their product I have purchased several tie inflation products from Slime over the past few years. The last one was purchased about 9 months ago, and just stopped working. Called the company looking for assistance and their response was, sorry for the problem and we will be sending you a new one as a replacement. Received the replacement a few days later. What great customer service!
Debra Stiles
GBI purchased a tire inflator and haven’t… I purchased a tire inflator and haven’t had long. The cord attached to the adapter for the lighter was plugged in and would not. I looked snd sparks were coming from it so I shut off my car and pulled it out. The one wire was completely separated from the adapter. I wrote to your company and receive a response. I sent pictures and Fanassa took care of the problem and said they were sending a new one. I will be very happy when it comes snd I will very very unhappy if that doesn’t happen. Expecting good things and appreciate the very good customer service!!