Expert Customer Service I purchased the Expert Pro Power Tire Inflator. Used it once and it was Great! For whatever reason, the next time I got it out to use, it would not work. I contacted Slime with my issue, and they promptly sent me a new one. Now that is good customer service!

Fuses were blowing when powering on They agreed to replace the unit given the circumstances of it failing. Will send unit in using the postage label sent to us. Communications were excellent and addressed my concerns.

I'm very appreciative of the response… I'm very appreciative of the response to remedy the problem with the tube that I originally purchased and the the issue with the next tube I was given. I like this product and have been through 5 tubes in the past 3-4 years due to the conditions of my surrounding. I live in AZ and ride on sidewalks but clearly the trees/bushes do not make it a friendly place for rubber tires. I will continue to purchase this product in the future as it does work, this last incident was a fluke where the valve became clogged from the slime itself.

I wrote a very negative review… I wrote a very negative review yesterday about not receiving return phone calls or emails. This morning, Pam from the company reached out in response via email and a personal phone call. She apologized for lack of prompt responses. I feel it is only fair to correct my review on that account. The reason I contacted "Slime" was because my container expanded and hardened. Pam said she will send me a return label so they can investigate. In turn, she will send me a replacement with "air compressor" only because I now have a Tesla. This car has foam inside the tires for a quiet ride, and not compatible with "Slime". ALSO, Tesla does not have a cigarette lighter to power the version I will return. She will send me a rechargeable portable air compressor, in return. Thank you.

Vanessa Vanessa, the operator or customer service representative, was very helpful. Kudos to her. She helped me out, big time. Verified my confidence in Slime products. Had a problem and Slime stood behind their product!