Vanessa Vanessa, the operator or customer service representative, was very helpful. Kudos to her. She helped me out, big time. Verified my confidence in Slime products. Had a problem and Slime stood behind their product!

I purchased a tire inflator and haven’t… I purchased a tire inflator and haven’t had long. The cord attached to the adapter for the lighter was plugged in and would not. I looked snd sparks were coming from it so I shut off my car and pulled it out. The one wire was completely separated from the adapter. I wrote to your company and receive a response. I sent pictures and Fanassa took care of the problem and said they were sending a new one. I will be very happy when it comes snd I will very very unhappy if that doesn’t happen. Expecting good things and appreciate the very good customer service!!

Received flat tire repair kit (analog #… Received flat tire repair kit (analog # 50122) as a gift. Numerous times used kit to fill car and bicycle tires that were slowly losing air and deflated from unexpected events. Customer rep Laura Gonzalez was very helpful after contacting company regarding problem with product. Although I have never purchased a product from slime this experience truly reflects how companies should do business. If I am ever in need of a slime product you have earned a customer for life.

I'm very appreciative of the response… I'm very appreciative of the response to remedy the problem with the tube that I originally purchased and the the issue with the next tube I was given. I like this product and have been through 5 tubes in the past 3-4 years due to the conditions of my surrounding. I live in AZ and ride on sidewalks but clearly the trees/bushes do not make it a friendly place for rubber tires. I will continue to purchase this product in the future as it does work, this last incident was a fluke where the valve became clogged from the slime itself.

Second purchase of your product of tire… Second purchase of your product of tire inflator….. original purchase was made at retail outlet…..after use was very satisfied…..bought second one for my brother on your web site….