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GBFuses were blowing when powering on They agreed to replace the unit given the circumstances of it failing. Will send unit in using the postage label sent to us. Communications were excellent and addressed my concerns.
Michael Frediani
GBI wrote a very negative review… I wrote a very negative review yesterday about not receiving return phone calls or emails. This morning, Pam from the company reached out in response via email and a personal phone call. She apologized for lack of prompt responses. I feel it is only fair to correct my review on that account. The reason I contacted "Slime" was because my container expanded and hardened. Pam said she will send me a return label so they can investigate. In turn, she will send me a replacement with "air compressor" only because I now have a Tesla. This car has foam inside the tires for a quiet ride, and not compatible with "Slime". ALSO, Tesla does not have a cigarette lighter to power the version I will return. She will send me a rechargeable portable air compressor, in return. Thank you.
EDWARD DROPKIN
GBSecond purchase of your product of tire… Second purchase of your product of tire inflator….. original purchase was made at retail outlet…..after use was very satisfied…..bought second one for my brother on your web site….
Susan Baker
GBGREAT customer service! The office called and apologized for the delay as the whole office was out with COVID. She found my email and had the replacement shipped out immediately! Great customer service like this is hard to find these days. Thank you for the great experience!
Neil Nickla
GBReceived flat tire repair kit (analog #… Received flat tire repair kit (analog # 50122) as a gift. Numerous times used kit to fill car and bicycle tires that were slowly losing air and deflated from unexpected events. Customer rep Laura Gonzalez was very helpful after contacting company regarding problem with product. Although I have never purchased a product from slime this experience truly reflects how companies should do business. If I am ever in need of a slime product you have earned a customer for life.