Fuses were blowing when powering on They agreed to replace the unit given the circumstances of it failing. Will send unit in using the postage label sent to us. Communications were excellent and addressed my concerns.

Great Customer Service I bought an inflator last year but blew the fuse immediately and that size and amperage was difficult for me to locate so an email to Slime Central was returned by Karen H. She kindly mailed some fuses to me, no problem. Then when I pulled out the unit to insert a fresh fuse, I found that the inline gauge had separated from the hose which made the unit unserviceable. Another message to Karen H. and problem fixed 👍 Thanks Karen

I am writing truthfully on the slime… I am writing truthfully on the slime products I bought and am not a happy camper…. First it’s the “Deluxe Tire Tackle 13 piece “ bike tire repair & inflation kit …. I repaired my flat tires, I have five bikes …. with your products/ patches… the self adhesive ones that are in your repair kit…… Air them up and I alright … I can go riding in the morning…. Nope I go out the next morning and all of them are flat again….. so I went back to the store and bought another Slime Tire Tackle 33 piece ….. used them patches for my flat tires and Again same difference the self patches do not stick to the tube ….. so I’m pissed at this product that I’ve purchased from your guys and all I want for you to do is reimburse me for this repair kits that did not work for me …… I’m just being truthful with my review

Superior customer service All I can say is WOW. I've had a Slime inflator for several years and until a week or so ago it worked perfectly. All of a sudden it stopped filling properly and would shut off before reaching the set point. I went online and commented to customer service. I was asked for the receipt for a refund. Having no luck finding the receipt I sent back an email with a photo of the unit with the box and everything. The comment I got back was that without a receipt they could not provide a refund but were sending me a new upgraded replacement unit. I was truly amazed by Karen's solution.

I wrote a very negative review… I wrote a very negative review yesterday about not receiving return phone calls or emails. This morning, Pam from the company reached out in response via email and a personal phone call. She apologized for lack of prompt responses. I feel it is only fair to correct my review on that account. The reason I contacted "Slime" was because my container expanded and hardened. Pam said she will send me a return label so they can investigate. In turn, she will send me a replacement with "air compressor" only because I now have a Tesla. This car has foam inside the tires for a quiet ride, and not compatible with "Slime". ALSO, Tesla does not have a cigarette lighter to power the version I will return. She will send me a rechargeable portable air compressor, in return. Thank you.