I purchased a tire inflator and haven’t… I purchased a tire inflator and haven’t had long. The cord attached to the adapter for the lighter was plugged in and would not. I looked snd sparks were coming from it so I shut off my car and pulled it out. The one wire was completely separated from the adapter. I wrote to your company and receive a response. I sent pictures and Fanassa took care of the problem and said they were sending a new one. I will be very happy when it comes snd I will very very unhappy if that doesn’t happen. Expecting good things and appreciate the very good customer service!!

Superior customer service All I can say is WOW. I've had a Slime inflator for several years and until a week or so ago it worked perfectly. All of a sudden it stopped filling properly and would shut off before reaching the set point. I went online and commented to customer service. I was asked for the receipt for a refund. Having no luck finding the receipt I sent back an email with a photo of the unit with the box and everything. The comment I got back was that without a receipt they could not provide a refund but were sending me a new upgraded replacement unit. I was truly amazed by Karen's solution.

Second purchase of your product of tire… Second purchase of your product of tire inflator….. original purchase was made at retail outlet…..after use was very satisfied…..bought second one for my brother on your web site….

GREAT customer service! The office called and apologized for the delay as the whole office was out with COVID. She found my email and had the replacement shipped out immediately! Great customer service like this is hard to find these days. Thank you for the great experience!

Amazing customer service Amazing customer service. When I had trouble with my new inflator, I asked for assistance in figuring out what was wrong. Rather than trying to help with an unrecognizable problem, the company has sent a replacement at no charge. I’m very impressed and am now a life- long loyal customer! Thank you