Vanessa Vanessa, the operator or customer service representative, was very helpful. Kudos to her. She helped me out, big time. Verified my confidence in Slime products. Had a problem and Slime stood behind their product!

Received flat tire repair kit (analog #… Received flat tire repair kit (analog # 50122) as a gift. Numerous times used kit to fill car and bicycle tires that were slowly losing air and deflated from unexpected events. Customer rep Laura Gonzalez was very helpful after contacting company regarding problem with product. Although I have never purchased a product from slime this experience truly reflects how companies should do business. If I am ever in need of a slime product you have earned a customer for life.

Superior customer service All I can say is WOW. I've had a Slime inflator for several years and until a week or so ago it worked perfectly. All of a sudden it stopped filling properly and would shut off before reaching the set point. I went online and commented to customer service. I was asked for the receipt for a refund. Having no luck finding the receipt I sent back an email with a photo of the unit with the box and everything. The comment I got back was that without a receipt they could not provide a refund but were sending me a new upgraded replacement unit. I was truly amazed by Karen's solution.

Slime stands behind their product I have purchased several tie inflation products from Slime over the past few years. The last one was purchased about 9 months ago, and just stopped working. Called the company looking for assistance and their response was, sorry for the problem and we will be sending you a new one as a replacement. Received the replacement a few days later. What great customer service!

Great Customer Service I bought an inflator last year but blew the fuse immediately and that size and amperage was difficult for me to locate so an email to Slime Central was returned by Karen H. She kindly mailed some fuses to me, no problem. Then when I pulled out the unit to insert a fresh fuse, I found that the inline gauge had separated from the hose which made the unit unserviceable. Another message to Karen H. and problem fixed 👍 Thanks Karen