Brian
GBOne phone call One phone call, less than 5 minutes my part ( under warranty ) was in the mail box less than a week later. Napoleon has been the best grill I have ever had and I am glad I purchased from you guys!
Mark
GBDelivery updates so you know when your… Delivery updates so you know when your items arrive. Delivered when it was promised. Great product information and quality. I received exactly what I expected with no surprises.
ScamAlert
GBHighly recommend! I called to get help with an order of a grill and other parts for an outdoor kitchen. They were very helpful in making sure I had the components I needed and gave me a discount for purchasing a bundle, which was greatly appreciated. My order came quickly and we had no issues with delivery. It was all very easy. I would highly recommend them!
Heiss Jr.
GBExcellent customer service ! I ordered the wrong part number and I was informed that I could order the right parts . Return the wrong part for a refund . I’m still waiting for the two different deliveries , not a fault of yours , FedEx said they couldn’t deliver the package because nobody was home . That was Bologna , I was here all day long and waiting for the delivery , even had the gate propped open so the driver would have easy access to the premises . Nick , your Salesman did an excellent job of handling my purchase . Thank you for your expertise . I will highly recommend your company to anyone who wants to have a great experience shopping for their needs .
Timothy
GBWin/win/win! Grill part I needed was priced competitively, in stock and delivered even faster than promised!