kim
GBI reviewed my account to see when the… I reviewed my account to see when the items I ordered would be delivered. One item was listed as temporarily discontinued however I was still charged for it. I called the number on your site. Spoke with Vince regarding why I would be charged for something that was discontinued. He advised me that the 2 items I ordered would be shipped today. One of the items was listed as arriving (at least by) 3/18/24 which was a week ago. The other item (the one that was supposedly unavailable) was schedule to be here no later than3/26/24, today is 3/25/24. Needless to say it is not going to be here on 3/26/24.
Timothy
GBWin/win/win! Grill part I needed was priced competitively, in stock and delivered even faster than promised!
Charles Hall
GBJust to let you know that I got my Grill Grate Just to let you know that I got my Weber grill grate 7670 today 17Apr2024. It was shipped 04Apr2024. This is not your problem, it took 2 weeks for me to get a welding hood from Lincoln as well from USPS.
Rose
GBGreat customer service! The Kick Ass Grill team were very quick to respond to all the questions we had regarding our purchase. They process our order that same day and I had it sitting on my doorstep within 2 to 3 days. Very impressed!
Dear Customer
GB4 weeks and no merchandise 4 weeks and I still haven't received the product I ordered. Contacted their customer service, and they said "we'll check with the supplier." That was a week ago. (No email with tracking information was received from this company - over a week later I got an email from Fedex with a tracking number and some other company's name as the sender)