StevenMcNutt
GBAs to ordering on line it was easy but… As to ordering on line it was easy but real tell sign is if the right product is sent and fits.Previous vendor sent the wrong size, in the process of returning their poor selection.
Dear Customer
GB4 weeks and no merchandise 4 weeks and I still haven't received the product I ordered. Contacted their customer service, and they said "we'll check with the supplier." That was a week ago. (No email with tracking information was received from this company - over a week later I got an email from Fedex with a tracking number and some other company's name as the sender)
Brian
GBOne phone call One phone call, less than 5 minutes my part ( under warranty ) was in the mail box less than a week later. Napoleon has been the best grill I have ever had and I am glad I purchased from you guys!
Mark
GBDelivery updates so you know when your… Delivery updates so you know when your items arrive. Delivered when it was promised. Great product information and quality. I received exactly what I expected with no surprises.
Jason
GBFantastic from Start to Finish The ordering experience through the website was easy and they had both outdoor fridge models I needed where others did not. Knowing that the fridge models were hard to find I even called the day after my order to make sure they actually had them. They called their warehouse, confirmed they were indeed in stock and that I'd receive them shortly. Sure enough I received the shipping confirmation that day and received both refrigerators exactly 7 days after ordering them...and that included the Thanksgiving holiday in between those!