Ken
GBRepresentative help me with exactly… Representative help me with exactly what I needed. I have an old primo so was not sure what to order . The guy put me on the right parts to order.
Dear Customer
GB4 weeks and no merchandise 4 weeks and I still haven't received the product I ordered. Contacted their customer service, and they said "we'll check with the supplier." That was a week ago. (No email with tracking information was received from this company - over a week later I got an email from Fedex with a tracking number and some other company's name as the sender)
Heiss Jr.
GBExcellent customer service ! I ordered the wrong part number and I was informed that I could order the right parts . Return the wrong part for a refund . I’m still waiting for the two different deliveries , not a fault of yours , FedEx said they couldn’t deliver the package because nobody was home . That was Bologna , I was here all day long and waiting for the delivery , even had the gate propped open so the driver would have easy access to the premises . Nick , your Salesman did an excellent job of handling my purchase . Thank you for your expertise . I will highly recommend your company to anyone who wants to have a great experience shopping for their needs .
Barbara
GBGreat Customer Care Had a problem trying to order on line so I called to get some help. Easily reached a live person who handled my issue flawlessly. My grill cover was received within the time frame quoted and was $10 less at Kick Ass Grills than other stores. Would definitely order from them in the future.
StevenMcNutt
GBAs to ordering on line it was easy but… As to ordering on line it was easy but real tell sign is if the right product is sent and fits.Previous vendor sent the wrong size, in the process of returning their poor selection.