After having trouble finding what I… After having trouble finding what I wanted in stock anywhere else, Grill Collection came through. Fast shipping and great customer service. Waiting on pool decking to be poured before I assemble so I haven't used anything yet but the boxes all seem to be in good shape.

Napoleon Prestige 500-ss3 Best price,customer service was very helpful and gave me an extra $25 discount. Shipping was fast,I want the grill by Christmas and before promotion end,spring is approaching in hurry.So I ordered about 10 day before Christmas,with everybody shop online and Holliday I didn't think it will arrive on time?.Suprisely it arrived on Thursday 24!!! Thanks 🙏🙏🙏 Highly recommended shopping at GrillCollection

Definitely will order again Order submitted and was backordered, but the company reached out with a timeline to make sure it still worked for me. I received timely updates and the grill arrived in the expected timeframe I was given. Perfect condition and the grill was packaged and shipped with care. I had not shopped at Grill Collection online prior to this purchase and was a bit nervous for a large amount, but would not hesitate for future orders. Very happy with my overall experience.

Ordering and paying for the product on… Ordering and paying for the product on aug. 20 before it was shipped did have set backs since we didn't receive the product untill Oct. 15. During the first part of the order we did received information about order and delay, however after we did have to request updated info on order and info was fast relayed back. Once shipped it all came together. After recieveing and assembling the napoleon bbq is a will built and cooking product.

Great experience Great experience. Found a grill I wanted and had a question about shipping time. Customer service was responsive, friendly and transparent. My grill arrived in a few weeks despite limited inventory and I love it (I ordered a Napoleon Prestige Pro 600 series). My only piece of constructive feedback is that the website looks sketchy and outdated which gave me pause initially but I had a great experience.