Order cancelled due to area of… Order cancelled due to area of delivery. If a town or area is not able to be delivered to, an order should not be able to complete during the online checkout process. I received a text the day of delivery advising order had been cancelled and refunded... which is fine, but also set back the delivery.

Apparently you don’t deliver in this… Apparently you don’t deliver in this zip code although several florists are listed online.

Very disappointed with the final outcome, Very disappointed with the final product. I has chosen an all lavendar (final cost over $90.) and I was told, "The flowers you chose were not available, we'd like to make a Designer's Choice arrangement of equal value instead, may we do that? I asked, could you tell me what flowers you'd be using in place of. Answer, The floral designer will make something they feel is appropriate using the fresh seasonal flowers that are available, filled to an equal value. I asked please send me a photo of finished product. Florist One Customer Service responded: We are happy to request a picture but cannot guarantee one. I did not get one. I did respond that is important to have lavender in th arrangement please. They responded; We will request lavender. Next I received a text that order had been delivered. My friend sent me a overhead photo! It had (6) roses & wax flowers (pink) but a very sad looking arrangement. Not a tight arrangement, or lush. Almost rushed looking. Wish I could add a attachemnt for you to see along with the orginal online photo, it was a front shot with 6 roses, looking full and lush. Sure you can see what I ordered in the first place. Not a happy girl.

The website was very easy to use and I… The website was very easy to use and I was extremely happy with the flower delivery. My granddaughter loved them…

Poor communication, late or no delivery I ordered the flowers on 12/26 for delivery on 12/27. On 12/27 I got an email (not a phone call or text) by the time I read the email and learned that I was to call a phone # to discuss a substitution (I had auth'd a substitution on the orig order), your office was closed. Will flowers be delivered late on 12/28? I hope so!