Order cancelled due to area of… Order cancelled due to area of delivery. If a town or area is not able to be delivered to, an order should not be able to complete during the online checkout process. I received a text the day of delivery advising order had been cancelled and refunded... which is fine, but also set back the delivery.

For the notifying of not finding the… For the notifying of not finding the persons name at the hospital and helping me to quickly figure this matter out.. then getting the flowers there in a timely manner. Thank you! Becky Svea

Poor communication, late or no delivery I ordered the flowers on 12/26 for delivery on 12/27. On 12/27 I got an email (not a phone call or text) by the time I read the email and learned that I was to call a phone # to discuss a substitution (I had auth'd a substitution on the orig order), your office was closed. Will flowers be delivered late on 12/28? I hope so!

Poor communication. I asked the representative to find someone who can access the military base as the recipient works on base. The rep said they would find a florist who has base access. The florist called me last minute and asked me if the recipient could come to the the gate because they did not have access. This is. It what I wanted. Poor communication

The only thing I disliked was their… The only thing I disliked was their replacement choices for the flowers they didn't have in stock. The rest was very nicely done, the colors were good and the delivery was on time. Also the card was written correctly which I greatly appreciated. I would definitely use this company again should the need arise.