Thank you so much for delivering our… Thank you so much for delivering our loved ones flowers so beautifully and on time. Since we live out of state we appreciated being able to contact you and how easy things were.

Order cancelled due to area of… Order cancelled due to area of delivery. If a town or area is not able to be delivered to, an order should not be able to complete during the online checkout process. I received a text the day of delivery advising order had been cancelled and refunded... which is fine, but also set back the delivery.

The website was very easy to use and I… The website was very easy to use and I was extremely happy with the flower delivery. My granddaughter loved them…

Poor customer service I ordered birthday flowers two weeks ahead of the chosen delivery date. My order was accepted. One day before the delivery date, I was notified the local florists associated with this site could not make the delivery. I am now scrambling to find an alternative gift that can be overnighted to reach the recipient on her birthday.

Very disappointed with the final outcome, Very disappointed with the final product. I has chosen an all lavendar (final cost over $90.) and I was told, "The flowers you chose were not available, we'd like to make a Designer's Choice arrangement of equal value instead, may we do that? I asked, could you tell me what flowers you'd be using in place of. Answer, The floral designer will make something they feel is appropriate using the fresh seasonal flowers that are available, filled to an equal value. I asked please send me a photo of finished product. Florist One Customer Service responded: We are happy to request a picture but cannot guarantee one. I did not get one. I did respond that is important to have lavender in th arrangement please. They responded; We will request lavender. Next I received a text that order had been delivered. My friend sent me a overhead photo! It had (6) roses & wax flowers (pink) but a very sad looking arrangement. Not a tight arrangement, or lush. Almost rushed looking. Wish I could add a attachemnt for you to see along with the orginal online photo, it was a front shot with 6 roses, looking full and lush. Sure you can see what I ordered in the first place. Not a happy girl.