They corrected my mistake I inadvertently listed another hospital that she had been at previously as the place for this delivery. They recognized my mistake and worked to make sure the flowers were delivered to the correct destination. My Aunt (the patient) sent a picture of the bouquet (she is in Wi. and I am in NC). They were beautiful. Thank you.

Poor communication. I asked the representative to find someone who can access the military base as the recipient works on base. The rep said they would find a florist who has base access. The florist called me last minute and asked me if the recipient could come to the the gate because they did not have access. This is. It what I wanted. Poor communication

Unreliable!! I placed an order at 10 AM for a very important delivery that day. I was informed at 3 PM that they could not fulfill this order. It was too late to do any other delivery service. They offered me a refund, but that was it.

For the notifying of not finding the… For the notifying of not finding the persons name at the hospital and helping me to quickly figure this matter out.. then getting the flowers there in a timely manner. Thank you! Becky Svea

The service was tremendous The service was tremendous! Being rushed and emotional I made a few mistakes on the order. They caught the mistake(s), rectified the order and were very kind, patient and professional.