Placed order AM for sympathy needed for…Horrible Placed order AM for sympathy needed for that day. Get message back at 4pm unable to deliver. What a wonderful way to take care of order. Always call a local florist. Don’t be duped by all these companies trying to collect a free on your order. They just call a local florist for you. I bet this won’t make it on their public complaint page!

Very disappointed with the final outcome, Very disappointed with the final product. I has chosen an all lavendar (final cost over $90.) and I was told, "The flowers you chose were not available, we'd like to make a Designer's Choice arrangement of equal value instead, may we do that? I asked, could you tell me what flowers you'd be using in place of. Answer, The floral designer will make something they feel is appropriate using the fresh seasonal flowers that are available, filled to an equal value. I asked please send me a photo of finished product. Florist One Customer Service responded: We are happy to request a picture but cannot guarantee one. I did not get one. I did respond that is important to have lavender in th arrangement please. They responded; We will request lavender. Next I received a text that order had been delivered. My friend sent me a overhead photo! It had (6) roses & wax flowers (pink) but a very sad looking arrangement. Not a tight arrangement, or lush. Almost rushed looking. Wish I could add a attachemnt for you to see along with the orginal online photo, it was a front shot with 6 roses, looking full and lush. Sure you can see what I ordered in the first place. Not a happy girl.

You automatically backdated my order to… You automatically backdated my order to a day that had already passed. Order was unable to deliver. Tried emailing you to fix it. Never responded. They emailed me the next day that the order was undeliverable. It took so long that I had to cancel the order because they were for my daughter in the hospital.

The website was very easy to use and I… The website was very easy to use and I was extremely happy with the flower delivery. My granddaughter loved them…

Order cancelled due to area of… Order cancelled due to area of delivery. If a town or area is not able to be delivered to, an order should not be able to complete during the online checkout process. I received a text the day of delivery advising order had been cancelled and refunded... which is fine, but also set back the delivery.