Matt is the BEST! Matt at Landscaper Outlet is such a wonderful help! He goes out of his way to help in anyway that he can and guides you through the site. I had a particular item that I needed and he searched high and low to find me options that would fit perfectly with my customers style! Thanks Matt!! I would highly recommend speaking with him and using Landscaper Outlet!!

Excellent shopping experience I ordered 4 large urns. They were delivered within a few weeks, well crated, and courteous delivery person. The delivery process was smooth, I received a call to confirm delivery date. My emails and questions were responded to promptly. Great selection of products. All and all, an excellent shopping experience.

Poor Outcome but w/ Responsive Customer Service I made a purchase and didn't get any shipping confirm for 2 weeks. I called and was told that the item was out of stock from their suppliers and they would research the issue and call me back. Sure enough someone did and gave me a time frame of when our items would arrive. Because of the customer service provided, I didn't mind the delivery delay. However, when I received my product it was not as described on the website and the manufacture had changed the size of the product. I felt that LandscaperOutlet had done a poor job in staying informed of product changes and delays. They offered a full return and a discount on a future purchase. Due to the time frame I was stuck with what I had purchased because it was pointless to return and buy something else in time and it ended up costing me more money to change our landscape designs to accommodate the smaller products. What I really wanted was a credit to my account for all the trouble and false expectations! I appreciated that someone took ownership of my inquiry, followed-up, and set expectations on both issues but overall I wouldn't shop with this company again.

Greta product delivered on time -

Excellent company Excellent company, quick response when asking for advice on products. I will definitely recommend it.