Need an instruction sheet The product (a backyard fountain with pump) is nice and was delivered as promised by a freight guy. My one complaint is there were no installation instructions in the package. Finally thought to look on the website and found instructions there. First time I have ever received anything with no printed sheet of instructions.

Good experience I have ordered different statues in the past from other places and without doubt Landscaper Outlet has a bigger selection in terms of the kinds of finishes the statues have. But more importantly, the statue I purchased was packed and shipped so well, there was no damage. The packing is the most professional I have seen. No worries that it broke during transit and having to call to get another one sent. Highly recommend! Statue looks the same in person as online as well.

Serenity Fountain We custom ordered a fountain to replace one that had worn out after several years of use. Although we have not yet received the fountain, the sales staff were very helpful in helping us place our order for this custom made fountain.

awesome customer service awesome customer service. I don't usually write reviews but spoke with a girl taylor and she was able to answer every question I had. I called a few different times for quotes and information for my customers and there was nothing that she couldn't answer. represents this company well.

Good product communication could improve I purchased a medium size cover for my outdoor fountain. I found the product to be of good quality and reasonable price. I used it after I cleaned my fountain before vacation. My only disappointment was that I was not notified of acceptance of my order or of a shipping date. I was notified it would ship after I did a follow up email. I would prefer immediate confirmation when the order is placed.