Had a great experience Ryan worked with me to answer my questions and processed my order immediately. I purchased the Powerking 34 ton splitter. Due to no fault of Ryan's the splitter does not come with assembly instructions. You better be able to figure out the small parts diagram to figure out how to put it together. The manufacturer has a video on YouTube showing the assembly of their 42 ton which is much simpler than the 34 ton. It is astonishing a piece of equipment like this has no assembly instructions. I was also missing nuts, bolts and washers. Once I got it assembled it is a beast and I'm really happy I bought the kinetic. It's a shame the manufacturer either lacks the pride of their equipment or just doesn't care about their customers. This rant is totally directed a Powerking. Ryan is awesome.

They were great to deal with in every… They were great to deal with in every respect. After I bought the unit I noticed that one of the big box stores had the same unit for a few hundred dollars less. When I contacted Wood Splitter Outlet, they looked at the advertised price and more or less gave me a refund for the difference from what I paid. They did the same when I noticed the replacement blades on sale from yet another company. They stand by their prices and are very responsive. Also, the chipper arrived in only a few weeks after I ordered it. I would definitely buy from them again as their customer service is top notch! John

The service from WSO was five star… The service from WSO was five star excellent but the issue we had with the oil seal was the engine manufacturers issue. I elected to not press the issue any further as our repair was satisfactory and I have too much on my plate now but the machine works fantastic and performs exactly as described.

All aspects of transaction were good, except... All aspects of transaction were good, except one - UPS freight is the only delivery option. UPS delivery is clearly stated as curbside, which means where your driveway meets the street. You need to a way to move a 450 lb. crate. The chipper itself is powerful, with heavy duty construction. The price was good and well worth spending extra - it does the job as advertised.

Great price and shipped quickly Great price and shipped quickly. Service actually have a live person to talk too which was helpful. Would definitely do business with them again.