They were great to deal with in every… They were great to deal with in every respect. After I bought the unit I noticed that one of the big box stores had the same unit for a few hundred dollars less. When I contacted Wood Splitter Outlet, they looked at the advertised price and more or less gave me a refund for the difference from what I paid. They did the same when I noticed the replacement blades on sale from yet another company. They stand by their prices and are very responsive. Also, the chipper arrived in only a few weeks after I ordered it. I would definitely buy from them again as their customer service is top notch! John

Great Wood Splitter I purchased the Boss 25 ton wood splitter. I ordered the bundle, which included the cover and the 4-way wedge. Wood Splitter Outlet had the bundle for a great price, which included free shipping and lift gate service that most others don't include. I have no complaints with Wood Splitter Outlet or the quality and function of the splitter. The splitter arrived in a crate, but did not include an owner's manual or assembly instructions. I was able to find both on the Boss website, which also had a link to a very helpful assembly video. After assembly I had difficulty trying to find out how much hydraulic oil to put into the reservoir, but determined it to be around 6-7 gallons. Overall I had a positive experience and would recommend both the splitter and Wood Splitter Outlet.

Was searching for a specific wood… Was searching for a specific wood chipper...they went above and beyond to ensure I received the desired wood chipper. Followed up with a message after I received...These guys are a 5 star...! Thanks

The service from WSO was five star… The service from WSO was five star excellent but the issue we had with the oil seal was the engine manufacturers issue. I elected to not press the issue any further as our repair was satisfactory and I have too much on my plate now but the machine works fantastic and performs exactly as described.

Good customer service before delivery… Good customer service before delivery and I haven’t had to use it since delivery. The product was exactly what I ordered and has worked perfect for my needs so far. I have 70 acres of tree farm so I have been using the chipper a lot and it has worked flawlessly so far. Thank you