Order was very late without follow-up Order was very late without follow-up. Due to being late I had asked for coordination for delivery as I have upcoming travel which was ignored. Package arrived fine although a 10-port power strip was on back order? I guess I don't understand how an alternative powerstrip couldn't be provided. The whole thing felt lazy. For how much I spent, I received McDonalds level customer service.

What a well built system What a well built system. Yes they are a bit pricy however you get what you pay for and this unit is worth every penny you pay for it. The system works great just set it up as directed and no problems. The customer service is gold class and communication is very good.. My hat is off to Matt Price for his outstanding service and growing directions. My first grow in their cabinet is about 4 weeks old and looking beautiful. There are many grow cabinets out there but none compare to the Supercloset. I intend to purchase a larger system in the near future.

awesome customer service Called up today about my recently purchased super flower cabinet and we greeted by sales rep. McMahon. He was Patient friendly and knowledgeable help with all my questions recommended supplies and nutrients suited to my ideals and help me to understand my system and its uses and how to avoid common hydroponic problems. He went beyond the call of duty with me and the help I needed cant recommend him and them enough.

Easy/Understandable Honestly, I can’t get anything in-stock or delivered on time these days so I assumed somewhat of a wait time on shipping. That aside, the package arrived with all components accounted for. Packaging was discrete and minimal for a 9x5 (greatly appreciated). Set-up is smooth and easy to follow. I’ve gotten a lot of great input from McMahon after point of sale which is far more than I expected in terms of customer care. I’m really happy with the unit and looking forward to more expert guidance. Hope some things ease up for people, but this thing is quite simple to set-up especially for a beginner like myself.

My Superbox has been great My Superbox has been great! My grow is going well and everything was easy to get set up and running. I will admit that I had an equipment problem but Debbie Ferrin, my grow associate, was right there with a more than satisfactory solution. I recommend Super closet for anyone looking for a plug and play growing experience.