awesome customer service Called up today about my recently purchased super flower cabinet and we greeted by sales rep. McMahon. He was Patient friendly and knowledgeable help with all my questions recommended supplies and nutrients suited to my ideals and help me to understand my system and its uses and how to avoid common hydroponic problems. He went beyond the call of duty with me and the help I needed cant recommend him and them enough.

Just go to a near Hydroponics store So after using the systems for about 2 months now, its really not that great. Very difficult training plants to max yield using a superponic. Net trellis is cool and all but u can't do much LST training because of the awkward shape and it's a total waste having 8 grow sites when you can only realistically use 2 or 3 in order for your plant to have space to stretch.

Easy/Understandable Honestly, I can’t get anything in-stock or delivered on time these days so I assumed somewhat of a wait time on shipping. That aside, the package arrived with all components accounted for. Packaging was discrete and minimal for a 9x5 (greatly appreciated). Set-up is smooth and easy to follow. I’ve gotten a lot of great input from McMahon after point of sale which is far more than I expected in terms of customer care. I’m really happy with the unit and looking forward to more expert guidance. Hope some things ease up for people, but this thing is quite simple to set-up especially for a beginner like myself.

Debbie has been extremely helpful… Debbie has been extremely helpful throughout the grow process. When my second attempt at a harvest appeared to be dwindling and other people (separate from SC) told me to start over, Debbie walked me through a rough patch and lead me to a successful harvest. I couldn't be more thankful!

Order was very late without follow-up Order was very late without follow-up. Due to being late I had asked for coordination for delivery as I have upcoming travel which was ignored. Package arrived fine although a 10-port power strip was on back order? I guess I don't understand how an alternative powerstrip couldn't be provided. The whole thing felt lazy. For how much I spent, I received McDonalds level customer service.