Excellent service from McMahon Newton I recently setup a SuperNova Smart Grow Closet for a project at a college. During setup, we found that a student had caused damage to the pipes on top of the hydroponics kit. I contacted SuperCloset and received a prompt response from Sales Manager, McMahon Newton. He really went above and beyond to help find replacement parts, and went through considerable trouble in dealing with difficulties we had at the college in the purchasing process. Thank you, McMahon!

Mini fridge? Mining rig? Homebrew server? These folks provide a complete, turnkey setup. All you need to provide are tomato seeds or seedlings, water, and time, and you have gravy for every bout of 3am munchies you'll ever have. My Closet looks wonderful. It's well built, sturdy, and, depending on how you accessorize, can hide in plain sight. The filter has a decent hum to it, so I currently have an old monitor and keyboard on top and even more cords behind it. A nice little floor runner is draped over it, hiding the handle. It's a Linux server running blah blah blah if anyone asks. Discreet and so much easier than putting your own thing together, yet not significantly more pricey. Definitely an investment, but a safe one with guaranteed returns. Customer service, resources, and education are top-notch, too. If you live in a state that hates tomatoes and its residents, the Supercloset might be perfect for you. It is for me.

Customer service Customer service? Waiting until it's out for delivery to tell me a signature is required isn't customer service. Using a delivery vendor that doesn't show up when they say isn't customer service. Waiting days for a response isn't customer service. I don't know if there product is junk or not, it's sitting back in their warehouse, and I've been waiting over 2 weeks for a response back. Maybe they call that customer service where they're from, but I think most people call it something else.

Ask for Perrin if you have questions! Spent over an hour texting and then talking to Perrin on the phone and WOW this guy is great! He really knows plants and technology and was able to explain the functionality of the supercloset products excellently. I'm definitely going to get one of these units in big part due to his customer service. I'll be recommending them to my friends. SuperCloset owners give this guy a raise or some equity already and lock down the people that make you shine! Cheers!

Order was very late without follow-up Order was very late without follow-up. Due to being late I had asked for coordination for delivery as I have upcoming travel which was ignored. Package arrived fine although a 10-port power strip was on back order? I guess I don't understand how an alternative powerstrip couldn't be provided. The whole thing felt lazy. For how much I spent, I received McDonalds level customer service.