Customer service Customer service? Waiting until it's out for delivery to tell me a signature is required isn't customer service. Using a delivery vendor that doesn't show up when they say isn't customer service. Waiting days for a response isn't customer service. I don't know if there product is junk or not, it's sitting back in their warehouse, and I've been waiting over 2 weeks for a response back. Maybe they call that customer service where they're from, but I think most people call it something else.

SuperCloset shipping is the BEST The product came as promised on time and was packed better than anything I have ever received via delivery and we have lots of deliveries. We are really impressed so far and can now start growing with this really simple but high tech set-up. Super excited so TY SuperCloset.. :-)

Order was very late without follow-up Order was very late without follow-up. Due to being late I had asked for coordination for delivery as I have upcoming travel which was ignored. Package arrived fine although a 10-port power strip was on back order? I guess I don't understand how an alternative powerstrip couldn't be provided. The whole thing felt lazy. For how much I spent, I received McDonalds level customer service.

It’s easy. Just buy from these great people! If you’re shopping around stop and buy from these guys! I spent weeks debating different systems but let me California roots guide me to supercloset. They don’t tell you that you get a cool friend named McMahon to help you throw the growing process. Yes the system (I went with superstar cabinet) is top notch but the service is even better! I write this review after my first grow/harvest so I KNOW that these people at Supercloset are top notch!

Excellent service from McMahon Newton I recently setup a SuperNova Smart Grow Closet for a project at a college. During setup, we found that a student had caused damage to the pipes on top of the hydroponics kit. I contacted SuperCloset and received a prompt response from Sales Manager, McMahon Newton. He really went above and beyond to help find replacement parts, and went through considerable trouble in dealing with difficulties we had at the college in the purchasing process. Thank you, McMahon!