Excellent service from McMahon Newton I recently setup a SuperNova Smart Grow Closet for a project at a college. During setup, we found that a student had caused damage to the pipes on top of the hydroponics kit. I contacted SuperCloset and received a prompt response from Sales Manager, McMahon Newton. He really went above and beyond to help find replacement parts, and went through considerable trouble in dealing with difficulties we had at the college in the purchasing process. Thank you, McMahon!

awesome customer service Called up today about my recently purchased super flower cabinet and we greeted by sales rep. McMahon. He was Patient friendly and knowledgeable help with all my questions recommended supplies and nutrients suited to my ideals and help me to understand my system and its uses and how to avoid common hydroponic problems. He went beyond the call of duty with me and the help I needed cant recommend him and them enough.

Customer service Customer service? Waiting until it's out for delivery to tell me a signature is required isn't customer service. Using a delivery vendor that doesn't show up when they say isn't customer service. Waiting days for a response isn't customer service. I don't know if there product is junk or not, it's sitting back in their warehouse, and I've been waiting over 2 weeks for a response back. Maybe they call that customer service where they're from, but I think most people call it something else.

What a well built system What a well built system. Yes they are a bit pricy however you get what you pay for and this unit is worth every penny you pay for it. The system works great just set it up as directed and no problems. The customer service is gold class and communication is very good.. My hat is off to Matt Price for his outstanding service and growing directions. My first grow in their cabinet is about 4 weeks old and looking beautiful. There are many grow cabinets out there but none compare to the Supercloset. I intend to purchase a larger system in the near future.

Amazing service, amazing products I have only just received and setup my tent, hoping to have some growth in the next couple weeks. McMahon was paramount in my decision to purchase the item I did and made myself and my wife feel very comfortable during the process. We are new to growing but feel the ongoing advice will be tremendous. Highly recommend!!