awesome customer service Called up today about my recently purchased super flower cabinet and we greeted by sales rep. McMahon. He was Patient friendly and knowledgeable help with all my questions recommended supplies and nutrients suited to my ideals and help me to understand my system and its uses and how to avoid common hydroponic problems. He went beyond the call of duty with me and the help I needed cant recommend him and them enough.

Order was very late without follow-up Order was very late without follow-up. Due to being late I had asked for coordination for delivery as I have upcoming travel which was ignored. Package arrived fine although a 10-port power strip was on back order? I guess I don't understand how an alternative powerstrip couldn't be provided. The whole thing felt lazy. For how much I spent, I received McDonalds level customer service.

Medical Grade Product & Great Customer Service Bought the Superflower cabinet and have been working with Perrin. Completed 1st grow and it exceeded my expectations for quality. When you use the Lotus Nutrients and all recommended and equipment that comes with the closet, you get better then dispensary grade product. Have had the cabinet about a 1 1/2 and grown twice. Both exceeded past dispensary grade product quality. Perrin read my self-created procedure and worked with me through the first grow closely. Outstanding results and the second grow was even better with limited help from Perrin. Great product and customer service. Wi

100% Satisfied! I started my first grow in my Superstar and and I wouldn't be where I'm at without the help I've received from the folks at SuperCloset. The videos they sent me prior to my cabinet's arrival helped me with set-up and prepared me for the seemingly complex task of growing from seed on my first grow ever. Miles, from the support staff, has been available for my questions all along the way. Thanks SuperCloset! 100% Satisfaction!

Easy/Understandable Honestly, I can’t get anything in-stock or delivered on time these days so I assumed somewhat of a wait time on shipping. That aside, the package arrived with all components accounted for. Packaging was discrete and minimal for a 9x5 (greatly appreciated). Set-up is smooth and easy to follow. I’ve gotten a lot of great input from McMahon after point of sale which is far more than I expected in terms of customer care. I’m really happy with the unit and looking forward to more expert guidance. Hope some things ease up for people, but this thing is quite simple to set-up especially for a beginner like myself.