Easy/Understandable Honestly, I can’t get anything in-stock or delivered on time these days so I assumed somewhat of a wait time on shipping. That aside, the package arrived with all components accounted for. Packaging was discrete and minimal for a 9x5 (greatly appreciated). Set-up is smooth and easy to follow. I’ve gotten a lot of great input from McMahon after point of sale which is far more than I expected in terms of customer care. I’m really happy with the unit and looking forward to more expert guidance. Hope some things ease up for people, but this thing is quite simple to set-up especially for a beginner like myself.

Customer service Customer service? Waiting until it's out for delivery to tell me a signature is required isn't customer service. Using a delivery vendor that doesn't show up when they say isn't customer service. Waiting days for a response isn't customer service. I don't know if there product is junk or not, it's sitting back in their warehouse, and I've been waiting over 2 weeks for a response back. Maybe they call that customer service where they're from, but I think most people call it something else.

100% Satisfied! I started my first grow in my Superstar and and I wouldn't be where I'm at without the help I've received from the folks at SuperCloset. The videos they sent me prior to my cabinet's arrival helped me with set-up and prepared me for the seemingly complex task of growing from seed on my first grow ever. Miles, from the support staff, has been available for my questions all along the way. Thanks SuperCloset! 100% Satisfaction!

Mini fridge? Mining rig? Homebrew server? These folks provide a complete, turnkey setup. All you need to provide are tomato seeds or seedlings, water, and time, and you have gravy for every bout of 3am munchies you'll ever have. My Closet looks wonderful. It's well built, sturdy, and, depending on how you accessorize, can hide in plain sight. The filter has a decent hum to it, so I currently have an old monitor and keyboard on top and even more cords behind it. A nice little floor runner is draped over it, hiding the handle. It's a Linux server running blah blah blah if anyone asks. Discreet and so much easier than putting your own thing together, yet not significantly more pricey. Definitely an investment, but a safe one with guaranteed returns. Customer service, resources, and education are top-notch, too. If you live in a state that hates tomatoes and its residents, the Supercloset might be perfect for you. It is for me.

Medical Grade Product & Great Customer Service Bought the Superflower cabinet and have been working with Perrin. Completed 1st grow and it exceeded my expectations for quality. When you use the Lotus Nutrients and all recommended and equipment that comes with the closet, you get better then dispensary grade product. Have had the cabinet about a 1 1/2 and grown twice. Both exceeded past dispensary grade product quality. Perrin read my self-created procedure and worked with me through the first grow closely. Outstanding results and the second grow was even better with limited help from Perrin. Great product and customer service. Wi