Order was very late without follow-up Order was very late without follow-up. Due to being late I had asked for coordination for delivery as I have upcoming travel which was ignored. Package arrived fine although a 10-port power strip was on back order? I guess I don't understand how an alternative powerstrip couldn't be provided. The whole thing felt lazy. For how much I spent, I received McDonalds level customer service.

Ask for Perrin if you have questions! Spent over an hour texting and then talking to Perrin on the phone and WOW this guy is great! He really knows plants and technology and was able to explain the functionality of the supercloset products excellently. I'm definitely going to get one of these units in big part due to his customer service. I'll be recommending them to my friends. SuperCloset owners give this guy a raise or some equity already and lock down the people that make you shine! Cheers!

Easy/Understandable Honestly, I can’t get anything in-stock or delivered on time these days so I assumed somewhat of a wait time on shipping. That aside, the package arrived with all components accounted for. Packaging was discrete and minimal for a 9x5 (greatly appreciated). Set-up is smooth and easy to follow. I’ve gotten a lot of great input from McMahon after point of sale which is far more than I expected in terms of customer care. I’m really happy with the unit and looking forward to more expert guidance. Hope some things ease up for people, but this thing is quite simple to set-up especially for a beginner like myself.

Excellent service from McMahon Newton I recently setup a SuperNova Smart Grow Closet for a project at a college. During setup, we found that a student had caused damage to the pipes on top of the hydroponics kit. I contacted SuperCloset and received a prompt response from Sales Manager, McMahon Newton. He really went above and beyond to help find replacement parts, and went through considerable trouble in dealing with difficulties we had at the college in the purchasing process. Thank you, McMahon!

It’s easy. Just buy from these great people! If you’re shopping around stop and buy from these guys! I spent weeks debating different systems but let me California roots guide me to supercloset. They don’t tell you that you get a cool friend named McMahon to help you throw the growing process. Yes the system (I went with superstar cabinet) is top notch but the service is even better! I write this review after my first grow/harvest so I KNOW that these people at Supercloset are top notch!