Super Flower Cabinet Overall my experience started off great. The packaging and delivery were high quality. Setup directions for the cabinet were easy to follow and execute. The cabinet, carbon cans, light, and circulation fan are as advertised except the following exception. With the light on, light leaks out of the cabinet around the doors. Door seal could be upgraded in quality and function so the cabinet could truly be stealth. Now to my grievance, the controller! The web page says “you can now manage your growing system via your smart phone or tablet.” When I downloaded the smart plug app, I was forced to make an in app purchase to get functionality. Desiring the ability to manage my system, I paid the fee. I then tried to connect the smart plug to the app via bluetooth. After multiple attempts across two days. I requested a refund for the in app purchase, deleted the useless app, and abandoned the idea of remote grow system management.

100% Satisfied! I started my first grow in my Superstar and and I wouldn't be where I'm at without the help I've received from the folks at SuperCloset. The videos they sent me prior to my cabinet's arrival helped me with set-up and prepared me for the seemingly complex task of growing from seed on my first grow ever. Miles, from the support staff, has been available for my questions all along the way. Thanks SuperCloset! 100% Satisfaction!

Customer service Customer service? Waiting until it's out for delivery to tell me a signature is required isn't customer service. Using a delivery vendor that doesn't show up when they say isn't customer service. Waiting days for a response isn't customer service. I don't know if there product is junk or not, it's sitting back in their warehouse, and I've been waiting over 2 weeks for a response back. Maybe they call that customer service where they're from, but I think most people call it something else.

Medical Grade Product & Great Customer Service Bought the Superflower cabinet and have been working with Perrin. Completed 1st grow and it exceeded my expectations for quality. When you use the Lotus Nutrients and all recommended and equipment that comes with the closet, you get better then dispensary grade product. Have had the cabinet about a 1 1/2 and grown twice. Both exceeded past dispensary grade product quality. Perrin read my self-created procedure and worked with me through the first grow closely. Outstanding results and the second grow was even better with limited help from Perrin. Great product and customer service. Wi

Just wanted to take a min to express my… Just wanted to take a min to express my above average satisfaction with SuperCoset inc. I purchased aprx 6-7 months ago and it’s been good. There was an issue recently that I expressed and they went above and beyond. Perrin is my guy, he is always upbeat, informative and professional. Always enjoy the call with him. These guys care, like actually do care. Well done fellas!!