Debbie has been extremely helpful… Debbie has been extremely helpful throughout the grow process. When my second attempt at a harvest appeared to be dwindling and other people (separate from SC) told me to start over, Debbie walked me through a rough patch and lead me to a successful harvest. I couldn't be more thankful!

Ask for Perrin if you have questions! Spent over an hour texting and then talking to Perrin on the phone and WOW this guy is great! He really knows plants and technology and was able to explain the functionality of the supercloset products excellently. I'm definitely going to get one of these units in big part due to his customer service. I'll be recommending them to my friends. SuperCloset owners give this guy a raise or some equity already and lock down the people that make you shine! Cheers!

Excellent service from McMahon Newton I recently setup a SuperNova Smart Grow Closet for a project at a college. During setup, we found that a student had caused damage to the pipes on top of the hydroponics kit. I contacted SuperCloset and received a prompt response from Sales Manager, McMahon Newton. He really went above and beyond to help find replacement parts, and went through considerable trouble in dealing with difficulties we had at the college in the purchasing process. Thank you, McMahon!

Customer service Customer service? Waiting until it's out for delivery to tell me a signature is required isn't customer service. Using a delivery vendor that doesn't show up when they say isn't customer service. Waiting days for a response isn't customer service. I don't know if there product is junk or not, it's sitting back in their warehouse, and I've been waiting over 2 weeks for a response back. Maybe they call that customer service where they're from, but I think most people call it something else.

My Superbox has been great My Superbox has been great! My grow is going well and everything was easy to get set up and running. I will admit that I had an equipment problem but Debbie Ferrin, my grow associate, was right there with a more than satisfactory solution. I recommend Super closet for anyone looking for a plug and play growing experience.