Order was very late without follow-up Order was very late without follow-up. Due to being late I had asked for coordination for delivery as I have upcoming travel which was ignored. Package arrived fine although a 10-port power strip was on back order? I guess I don't understand how an alternative powerstrip couldn't be provided. The whole thing felt lazy. For how much I spent, I received McDonalds level customer service.

Excellent service from McMahon Newton I recently setup a SuperNova Smart Grow Closet for a project at a college. During setup, we found that a student had caused damage to the pipes on top of the hydroponics kit. I contacted SuperCloset and received a prompt response from Sales Manager, McMahon Newton. He really went above and beyond to help find replacement parts, and went through considerable trouble in dealing with difficulties we had at the college in the purchasing process. Thank you, McMahon!

Super Flower Cabinet Overall my experience started off great. The packaging and delivery were high quality. Setup directions for the cabinet were easy to follow and execute. The cabinet, carbon cans, light, and circulation fan are as advertised except the following exception. With the light on, light leaks out of the cabinet around the doors. Door seal could be upgraded in quality and function so the cabinet could truly be stealth. Now to my grievance, the controller! The web page says “you can now manage your growing system via your smart phone or tablet.” When I downloaded the smart plug app, I was forced to make an in app purchase to get functionality. Desiring the ability to manage my system, I paid the fee. I then tried to connect the smart plug to the app via bluetooth. After multiple attempts across two days. I requested a refund for the in app purchase, deleted the useless app, and abandoned the idea of remote grow system management.

Just go to a near Hydroponics store So after using the systems for about 2 months now, its really not that great. Very difficult training plants to max yield using a superponic. Net trellis is cool and all but u can't do much LST training because of the awkward shape and it's a total waste having 8 grow sites when you can only realistically use 2 or 3 in order for your plant to have space to stretch.

What a well built system What a well built system. Yes they are a bit pricy however you get what you pay for and this unit is worth every penny you pay for it. The system works great just set it up as directed and no problems. The customer service is gold class and communication is very good.. My hat is off to Matt Price for his outstanding service and growing directions. My first grow in their cabinet is about 4 weeks old and looking beautiful. There are many grow cabinets out there but none compare to the Supercloset. I intend to purchase a larger system in the near future.