Ask for Perrin if you have questions! Spent over an hour texting and then talking to Perrin on the phone and WOW this guy is great! He really knows plants and technology and was able to explain the functionality of the supercloset products excellently. I'm definitely going to get one of these units in big part due to his customer service. I'll be recommending them to my friends. SuperCloset owners give this guy a raise or some equity already and lock down the people that make you shine! Cheers!

Excellent service from McMahon Newton I recently setup a SuperNova Smart Grow Closet for a project at a college. During setup, we found that a student had caused damage to the pipes on top of the hydroponics kit. I contacted SuperCloset and received a prompt response from Sales Manager, McMahon Newton. He really went above and beyond to help find replacement parts, and went through considerable trouble in dealing with difficulties we had at the college in the purchasing process. Thank you, McMahon!

What a well built system What a well built system. Yes they are a bit pricy however you get what you pay for and this unit is worth every penny you pay for it. The system works great just set it up as directed and no problems. The customer service is gold class and communication is very good.. My hat is off to Matt Price for his outstanding service and growing directions. My first grow in their cabinet is about 4 weeks old and looking beautiful. There are many grow cabinets out there but none compare to the Supercloset. I intend to purchase a larger system in the near future.

Customer service Customer service? Waiting until it's out for delivery to tell me a signature is required isn't customer service. Using a delivery vendor that doesn't show up when they say isn't customer service. Waiting days for a response isn't customer service. I don't know if there product is junk or not, it's sitting back in their warehouse, and I've been waiting over 2 weeks for a response back. Maybe they call that customer service where they're from, but I think most people call it something else.

SuperCloset shipping is the BEST The product came as promised on time and was packed better than anything I have ever received via delivery and we have lots of deliveries. We are really impressed so far and can now start growing with this really simple but high tech set-up. Super excited so TY SuperCloset.. :-)