Customer service Customer service? Waiting until it's out for delivery to tell me a signature is required isn't customer service. Using a delivery vendor that doesn't show up when they say isn't customer service. Waiting days for a response isn't customer service. I don't know if there product is junk or not, it's sitting back in their warehouse, and I've been waiting over 2 weeks for a response back. Maybe they call that customer service where they're from, but I think most people call it something else.

Easy/Understandable Honestly, I can’t get anything in-stock or delivered on time these days so I assumed somewhat of a wait time on shipping. That aside, the package arrived with all components accounted for. Packaging was discrete and minimal for a 9x5 (greatly appreciated). Set-up is smooth and easy to follow. I’ve gotten a lot of great input from McMahon after point of sale which is far more than I expected in terms of customer care. I’m really happy with the unit and looking forward to more expert guidance. Hope some things ease up for people, but this thing is quite simple to set-up especially for a beginner like myself.

Just go to a near Hydroponics store So after using the systems for about 2 months now, its really not that great. Very difficult training plants to max yield using a superponic. Net trellis is cool and all but u can't do much LST training because of the awkward shape and it's a total waste having 8 grow sites when you can only realistically use 2 or 3 in order for your plant to have space to stretch.

It’s easy. Just buy from these great people! If you’re shopping around stop and buy from these guys! I spent weeks debating different systems but let me California roots guide me to supercloset. They don’t tell you that you get a cool friend named McMahon to help you throw the growing process. Yes the system (I went with superstar cabinet) is top notch but the service is even better! I write this review after my first grow/harvest so I KNOW that these people at Supercloset are top notch!

SuperCloset shipping is the BEST The product came as promised on time and was packed better than anything I have ever received via delivery and we have lots of deliveries. We are really impressed so far and can now start growing with this really simple but high tech set-up. Super excited so TY SuperCloset.. :-)