Great inventory and fast shipping BBQGrills had grill accessory that was sold out at most other retailers. They guaranteed their stock and shipped promptly after the order was placed. Great experience will use their site in the future.

I ordered an Oklahoma Joe smoker in December 2023 I ordered an Oklahoma Joe smoker in December 7, 2023. First given restock date January 2024. Given a different date in February 2024 then another date March 25, 2024. As of today now no explanation of a date at all. I have made several attempts to reach them by phone. Each time left messages to please call me back only response and calling me back was when I needed to ask questions about ordering a second smoker but that I would not order the second smoker until I actually had the opportunity to see and use the first. Once it was realized, I wasn’t going to purchase a second smoker at that time. I have not received another phone call or any information about my order. I understand this is a family owned business. Better communication would be helpful.

Having ordered my Memphis Grill during… Having ordered my Memphis Grill during Apr of 2021 (mid-Covid) created its own challenges. I didn't receive the grill until Jan 2022. Ryan Maltbie was great to work with and very communicative. So, thank you for that. The grill, however, is very particular and is very difficult to fire up. When it finally starts (sometimes taking 20 minutes of smoke before the ignitor flames up), it does heat up fast and cooks great. Also, the screen has to be rebooted, nearly every time I use the grill. This is somewhat disappointing for a $5k+ grill.

Love my Sabre gas grill!!! I bought my Sabre gas grill from BBQGrills.com about 1 year ago. I chose this grill only because it fit the existing opening in my existing summer kitchen. Not only did it fit perfectly but the quality of the product far exceeded my expectation. Price was fair delivery was prompt and included. I use it 3-4 times a week and the performance is excellent. Can cook everything from steak to pizza to a whole turkey.

They are not telling the truth about…shipping within 72 and they do not have product in stock as stated They are not telling the truth about shipping within 24 to 72 hours, I order a Halo Flat top, they are 2 days behind the 72 hours and they have refused to issue a credit or issue a tracking number, these people are unprofessional, dishonest and DO NOT have the HALO FLAT TOP IN STOCK as stated on the website