They are not telling the truth about…shipping within 72 and they do not have product in stock as stated They are not telling the truth about shipping within 24 to 72 hours, I order a Halo Flat top, they are 2 days behind the 72 hours and they have refused to issue a credit or issue a tracking number, these people are unprofessional, dishonest and DO NOT have the HALO FLAT TOP IN STOCK as stated on the website

Misleads to sell and keep money Told us items were in stock and available to ship. We built the BBQ area to spec and months later they tell us it is not available and offers alternatives. We already have parts of this set installed and ordered the remaining pieces from them. The assured us several times the order will ship within weeks. Its been 7 months now and they finally tell us its not available.

A true family-owned small business! A true family-owned small business that cares about each order. I had been researching the perfect grill for quite some time and when I was ready to pull the trigger I happened to stumble across BBQGrills and I’m thankful that I did. The prices were competitive and what stood out to me is that this is a true, independent small business with unbiased reviews, unlike other online retailers who happen to also own their own line of grills (ie. BBQ Guys and Blaze). The team at BBQGrills reached out to me personally after my order and answered all my questions and supported me even after delivery. Thank you for everything!

I ordered a grill on April 21 I ordered a grill on April 21, 2024 based on promised shipment within 24-72 hours from order which did not happen. My credit card was charged immediately without a shipment. Almost a week later the website continues to indicate the order is being processed. I have called numerous times only to hear all agents are busy. I sent a web page order status inquiry and then two emails requesting my order be cancelled all without receiving a response. I would recommend avoiding purchasing anything from bbqgrills.com as it appears to be a scam.

Two Grills Purchased I bought two Weber grills from BBQGrills in 2023 for two homes that I own. Both came on time and were expertly delivered right into my garage. I assembled them without difficulty and followed the Weber instructions. BBQGrills pricing and service was excellent for both grills. Thank you.