Mark
GBThe process of buying the grill was easy and cost can't be beat The process of buying the grill was easy. The price was the lowest on the internet. The only issue was delivery took a little longer then I anticipated. Was hoping to have it by memorial day, however it took a little longer. Otherwise, I love my new grill.
Ryan
GBBuyer Beware You sent me the wrong product and refused to correct it. Customer service was insulting and pretended to not understand the problem. You are defrauding customers by advertising and selling products you do not deliver. BUYERS STAY AWAY FROM GRILLS MART!!! Many other companies sell these products. 2/23/23 I just read the manufacturer's response to my review and it is A COMPLETE LIE. Apparently this company intends to continue to deceive. I would be happy to publish my email correspondence with the company and provide photos of what was ordered and received. After I published my review I received an email from their customer service representative (Jessica) offering to actually send me the correct product I ordered if I take down my negative review. I wonder how many other customers they have tried to manipulate this way. I think the public deserves the truth about GrillsMart.
Michael
GBBBQ cover not received I still have not received order. I get notices it was shipped - nothing arrives - customer service checks and was not shipped. Something wrong with inventory mgmt system. Customer service people very helpful though.
Roseann Murphy
GBFound perfect grill cover. I needed to purchase a new grill cover for my husband's grill. I need an exact size, one that is well made and would not be blown off by high winds. I found the perfect cover.
Omar Canada and Sergio Medina Jr
GBIt was fast customer service and faster… It was fast customer service and faster shipping compared to other companies when I order parts or more grills! Customer service great too! They helped me right away to when I order 2 grills by accident and they did everything to help make sure my order fixed.