Bitter freeze results in warm relations Lost some Loropetalum during the extended hard freeze in Gulf Coast of Texas. While waiting to see if they were dead or dormant, Planting Tree advised me what to do and how long to wait before replacing. Excellent communications with Lisa. My plants were out of warranty but Planting Tree went the extra mile and offered a substantial discount for those plants and any additional plantsI need. This will be a big help as we lost a number of our established plants too. I continue to highly recommend Planting Tree. Milton

I had 3 years of good experience until… I had 3 years of good experience until October. I paid for the grass seed they recommended & it was delivered(50lbs.)to a neighbors home on a different street, blocking the front door the day of her daughter's wedding. My neighbor was understandably furious. I got my wheelbarrow & hauled it up to my house. I called FEDEX they said plantingtree paid for shipping to contact them. So late on Friday afternoon nothing happened-ever. The seed never germinated like before(only clover). The latest from plantingtree is I had been using the wrong seed for 4 years.

Very disappointed Very disappointed. Ordered Little Miss Figgy tree as depicted a single stem TREE - what I received was a multi stem BUSH - definitely not a tree. Didn’t get any satisfaction from them

Buyer beware!! Buyer beware!!! Do not go to this company! You will lose all your money and never get your products or only partial delivery. The customer service is horrible and they do not care if you didn't receive your product. It doesn't even matter if you have the insurance!!! Buy your plants somewhere else.

I am on order to receive one of your… I am on order to receive one of your products as an appreciation gift from one of our counterparties. I received an email notice from Planting Tree re: its delivery. Customer Information on the email had my address as the Billing Address. I simply wanted to confirm that I was not going to be billed for the item. Eileen S and Melissa J responded to my email expeditiously. I only wish Sprint and Cox Cable would be one-tenth as efficient as these two!