I would rate this company negative… I would rate this company negative stars the company is ridiculous I was lied to over the phone phone. I had my eye on a rose I called and was given various date I was on the website patiently waiting. I called today and was told the rose I was looking for was listed Saturday which is false because I was on the website every day.

Lovely Bare Root Climbers Having just received my bare root roses I must say I am thrilled they are here. I needed to speak to Customer Services at David Austin about a further order for Standard Roses, I am sorry but I can’t remember the ladies name but goodness me she was so very helpful. Her knowledge and understanding was wonderful. Thank you so very much for all your help. I have now placed my order for Standard Roses. Best wishes and many thanks, Lucy Porter.

I brought two standard roses together… I brought two standard roses together from DA, Planted them side by side , one failed and the other thrived. I contacted DA customer service and they told me it was airborne issue, My reply how it it my other standard rose was not affected also? They fobbed me off and gave me instructions to try and save it. I asked politely Per DA customer guarantee for a full replacement please. They didn’t want to know and washed there hands of responsibility. Buyers beware DA will not replace your rose if it fails! 😞

Best roses I have seen Just visited. Such a wonderful selection of roses laid out in a fabulous setting between ornate hedges, pergolas and buildings. Different sections highlighting roses and where they are best planted with simple advice given along the way. This includes ideas and examples of other plants to use as companions. Cafés restaurants are both great, food excellent with fast friendly service. I cannot fault this specialised garden centre.

Hello - Positive Feedback Hello, I felt compelled to write to share my positive experience. I ordered two red rose root stock for my garden and having been planted 6 weeks they are doing so well. I wasn't expecting roses in the first year however given the buds appearing am expectant of seeing some. Quality always bears fruit that's for sure!! Thank you