What a joy it is to receive roses from David Austin.. What a joy it is to receive roses from David Austin roses! I ordered a number last year and they have recovered beautifully from a very harsh Aberdeenshire winter and are going to very soon look glorious climbing and rambling over our house and garden. I have just received another order and they have arrived quickly, looking shiny and healthy...perfectly packaged in recyclable packaging... I feel like it is my birthday.... Thank you for giving us so much pleasure.

placed an order never received placed an order never received, emailed and left msg never got replied.

I agree with the previous reviewer… I agree with the previous reviewer about the poor quality of the current rose shipments. I used to order from them regularly in the past, but gradually stopped for many of the same reasons. I thought I would give them one last chance and on a whim I just ordered two bare root plants. One arrived not only with crossed branches (in the same state outlined by the reviewer) but also with two major roots broken right below the shaft. Contacted customer service and was just given a pre-packaged answer about proper planting instructions and told to "wait and see". Horrible customer service as well. Will never order from them again.

Best roses I have seen Just visited. Such a wonderful selection of roses laid out in a fabulous setting between ornate hedges, pergolas and buildings. Different sections highlighting roses and where they are best planted with simple advice given along the way. This includes ideas and examples of other plants to use as companions. Cafés restaurants are both great, food excellent with fast friendly service. I cannot fault this specialised garden centre.

Once great now I have no idea I have a Pat Austin 20 years old great rose! I purchased an Eglantyne Great rose I'm on my 3rd Munstead Wood I was refunded for the last it did'nt make it a week after planting. I've been a rose enthusiats for over 30 yeasr I have some great rare gems what I recieved today was a bare root with what is essentially a single branched graft on one side crossigng eachother I will plant it & hope for the best but feel this Item should have been culled rather than packed it will be a 2 cane wonder in very short time like so many body bag roses that are badly grafted. As I said the grafts are crossed that close it will never have a a great form it will be lopsided for at least 3 to 4 years before any susbatntial growth