Sadie
GBDishonest I placed an order for fall plants, and didn't hear back about shipping for a while. I emailed asking if I could cancel because it was getting late in the season, then that lit a fire under them because they printed the label a few hours later and then responded right after said label was printed to say sorry, it can't be canceled because the label was already printed for shipping. That's just dishonest. I won't be using them again.
S. Mato
GBThey made good I ordered from them last year and received nicely packed,beautiful plants. They even sent two new plants when the first ones died, so I ordered from them again this year. My mistake, no tracking on the plants just said a label has been issued. When they did arrive, half were dead. I called them right away, I was told to send a picture to their help desk. I did, no response. I called, hold time 4 minutes.i hung up after an hour and a half. I tried the next day, again an hour I also called on my cellphone, so I was on hold on both. I hung up after another hour. I’ve sent them an email requesting some kind of response. So far nothing. I think I will try to dispute this with my credit card. I definitely won’t be ordering from them again. Update, I received an email after posting this and they have resent my order with strong beautiful plants, I don’t know if it was my email or this review .I am pleased with these plants and will give them another chance.. next year.
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GBBUYER BEWARE Ordered item and was given a tracking number that never shipped and order was marked as complete. BUYER BEWARE
Bill
GBAs someone pointed out they ship bit… As someone pointed out they ship bit slow but for most part I can garden all year long as in Florida so due only to slow shipping I give only 4 stars however the different types of flower seeds I have purchased from them in bulk have grown great. So several years of buying .
Andrew
GB"Shipped" but never showed up Placed two orders from American Meadows on 20 March 2024, and they stated the ship week was 8 April. Everything was going as planned when one order "shipped" 8 April and the other "shipped" 10 April. However, all they did was print the shipping label, and the tracking with USPS still has not updated from this status. I called twice and was told the first time the warehouse dropped off the first order with USPS on 8 April. I asked for proof and they said they had none. I was told to just wait. The second time I called it was after both orders had not changed status for at least three days. The second person did not even ask for an order number, my name, or anything. They just stated "this has been happening a lot", though every other vendor I ordered from and who shipped through USPS recently has been fine. I emailed them yesterday and am awaiting a response, though do not think that will solve anything. They said they have a 10-day policy after "shipping" before cancelling, though I cannot find evidence of this anywhere on their website or in their emails. This company feels scammy to me and poorly-run. I should have read the other reviews before ordering from them.