Their products are actually really good… Their products are actually really good and I have no complaints, but the shipping can be slow at times. Regardless, I would order again since price-quality wise, this is the best source for sure. Thanks

excellent store for garden applieances excellent store for garden applieances, thanks for the nice customer care and speedy shipping!

They made good I ordered from them last year and received nicely packed,beautiful plants. They even sent two new plants when the first ones died, so I ordered from them again this year. My mistake, no tracking on the plants just said a label has been issued. When they did arrive, half were dead. I called them right away, I was told to send a picture to their help desk. I did, no response. I called, hold time 4 minutes.i hung up after an hour and a half. I tried the next day, again an hour I also called on my cellphone, so I was on hold on both. I hung up after another hour. I’ve sent them an email requesting some kind of response. So far nothing. I think I will try to dispute this with my credit card. I definitely won’t be ordering from them again. Update, I received an email after posting this and they have resent my order with strong beautiful plants, I don’t know if it was my email or this review .I am pleased with these plants and will give them another chance.. next year.

They don't honor their guarantee They don't honor their guarantee. Sell you product that doesn't grow and replace it with another dead item and keep your money. Supervisors are busy and customer service reps take you information and pretend a Supervisor will call you to discuss your concerns, but they don't.

Terrible service They pack their plants with out any protection. I order 16 plants of coneflowers and they shipped with a large hairnet covering the the tray of plants. Just about all the plants were tossed about, dirt everywhere. Roots of the plant were exposed and very dry soil. I will never order from American meadows again.