Incomplete order Placed an order for 36 karley rose fountain grass (two containers - 18 pots ea) in March. One container was delivered yesterday (05-04-2023). Called on the other container and was told that it was a fulfillment error, and sorry, but no more product is available. Now, we are on the hunt for 18 more plants, which are now about twice the price, if available. American Meadows was happy to provide a refund, but it might not be available for two/three weeks. Don't think they will get my business again.

Never again.. Never again... I placed 3 orders over a period of 3 weeks, total about $600. Receive only one of 3 correctly. One order was packaged well, but 2 plants were the wrong thing entirely. Another order was lost in the mail. The "lost" shipment did finally arrive 20 days later. The box had no indication of which side was up. The plants were stuffed into a flat and they had been tossed, dirt everywhere. I called 3 separate times (45 mins-disconnected, 1hr, 10 mins - need to wait 10 days after shipment before they are willing to help, 1 hr 38 mins - agreed to replace lost and incorrect plants). The lost order once again came on a flat with plants tossed, dirt everywhere, some are on life support and shipment only took 3 days to get here. The replacement plants arrived alive and well and well packaged. So, the do know how to ship plants, just choose to do it poorly for large orders. For a premium price, you'd think they would care that the plants actually arrive alive and well. Nurseries usually care about plants, but based on my experience they do not.

The bulbs I received were large and healthy The bulbs I received were large and healthy but not the colors they should have been. The company was very quick to issue me a refund and I appreciate them doing that. I would order again from them.

Their products are actually really good… Their products are actually really good and I have no complaints, but the shipping can be slow at times. Regardless, I would order again since price-quality wise, this is the best source for sure. Thanks

Good company no problems I ordered from this company with NO ISSUE! I received very nice delphinium plants from them. The plants grew well. This is a hard business but, I felt a need to review them because I am a good gardener and I never had a bad experience with them.