"Shipped" but never showed up Placed two orders from American Meadows on 20 March 2024, and they stated the ship week was 8 April. Everything was going as planned when one order "shipped" 8 April and the other "shipped" 10 April. However, all they did was print the shipping label, and the tracking with USPS still has not updated from this status. I called twice and was told the first time the warehouse dropped off the first order with USPS on 8 April. I asked for proof and they said they had none. I was told to just wait. The second time I called it was after both orders had not changed status for at least three days. The second person did not even ask for an order number, my name, or anything. They just stated "this has been happening a lot", though every other vendor I ordered from and who shipped through USPS recently has been fine. I emailed them yesterday and am awaiting a response, though do not think that will solve anything. They said they have a 10-day policy after "shipping" before cancelling, though I cannot find evidence of this anywhere on their website or in their emails. This company feels scammy to me and poorly-run. I should have read the other reviews before ordering from them.

Less than half of order received - and it's a total loss Received 1 of 2 boxes even though tracking says both were delivered. Checked our door camera, and only one was delivered. Inside that one box is a loose heap of dirt and empty planter pots with a few battered and broken plants. It's like someone tossed them in loose and then shook it. Clearly the plants were never clicked into their holders for transport, which remain wide open and flat in the box. Three-fourths of my order is missing and the quarter that did arrive is damaged beyond use. I sent American Meadows a message using their support scan on the box insert and have not yet received a response. So I called their support number on the insert and was disconnected abruptly after a couple of minutes. I then called a different support number that was on the shipping box. The answering script said to expect a wait time of 16 minutes. I have been on hold now for over an hour and 10 minutes. My next step will be disputing the charges. Terrible experience. Never again. Update: The second box arrived 4 days later on Monday in even worse shape than the first. I sent more photos and messages to American Meadows and sat on hold again a couple of times for over an hour with no answer, then today on Thursday, hours before I was planning to file a credit card dispute, they sent me a message stating they are refunding me the damaged items and prorated shipping. You can bet I will make sure it clears the bank, but I do appreciate that after all that they made it right.

As someone pointed out they ship bit… As someone pointed out they ship bit slow but for most part I can garden all year long as in Florida so due only to slow shipping I give only 4 stars however the different types of flower seeds I have purchased from them in bulk have grown great. So several years of buying .

Great plants Fast shipping, healthy and high quality starter plants, environmentally friendly packaging. I’ll definitely be ordering from here again.

excellent store for garden applieances excellent store for garden applieances, thanks for the nice customer care and speedy shipping!