Carolyn Brown
USI reviewed this company on their… I reviewed this company on their website but I see they didn't post it. I purchased an Enchanted peace hybrid roses, it is beautiful, it said it has about 35-38 petals, but only has about 25 petals, says it is a double bloom, it is NOT a double bloom, and said it has a strong to moderate fragrance and it DOES NOT have a FRAGRANCE. Advertising for this rose is not accurate. They charge so much and it is not what you receive. I am a returning customer and I was not happy to receive something different than what they claim. I looked them up on BBB saw they not a credited business, as well as many other things. I expected better from this company.
JK
USBought several roses last spring..they died Bought several roses last spring. Two climbing roses in pots survived the winter and took off this spring. 6 roses in ground struggled the entire season last year, had some growth, overwintered and show no signs of life this spring. Contacted them about this and they said they said not covered. They didn't try to make anything right, store credit..nothing. I told them I will not be purchasing anything with them going forward and just buy from companies I've done and doing business with who have a 1 year guarantee. Overwintering is the test for new plants. A lot of online garden centers understand this. Jackson and Perkins does not.
Ryan
USWrong shipped plants Wrong shipped plants. Don’t expect the plants you bought to be what you get. Absolutely horrible. We spent $547 with them, I grew up with Jackson&Perkin roses lining my yard. I was so excited to finally have some of my own. Once the plants bloomed we discovered over HALF of the items we bought were wrong. We emailed customer service and advised our disappointment; examples: - white peonies bloomed instead of pink sorbets - a yellow rose bloomed instead of lavender - a white rose bloomed instead of the Malibu - yellow and purple iris bloomed instead of dark purple Customer service said it wasn’t their issue since the guarantee had passed…but flowers take time to bloom how was I to know what color they’d be?! It’s been over a year and the flowers have either died or are still blooming the wrong colors. Dreams shattered and will never ever use them again. I asked to be removed from catalogs, shocked at how they treat customers
Mats Hagstrom
USThis company is horrible This company is horrible. Avoid at all cost. Plants are nothing like what they show. Reviews are filtered by company. Jackson Perkins is nothing of what it used to be. This company is now an unethical operation. AVOID.
Lisa Lemmons
USPLANTS WERE NOT HEALTHY AND VERY SMALL i was so excited to get this package then so disappointed in what showed up. The rose as Black Spot Disease and the hydrangea is a cutting in a 4 inch pot. I paid $29.95 for the Hydrangea and $44.95 for the rose and $22.00 for shipping. A complete waste of money. UPDATE: THEY FULL REFUNDED MY $