First & LAST Time Customer Ordered three varieties of hostas and an orchid frost ground cover - two of the four plants arrived in acceptable condition, if overpriced for the size. Immediately reached out to customer service with photos and was told that the plants have a 90 day guarantee so to follow up with them later. First and LAST time I patron this site. Back to thetreecenter.com for me - not sure why I didn’t just stick with them, I’ve always been very pleased with their plants.

Their customer service was horrible Their customer service was horrible! I received what was supposed to grow into a flowering Amaryllis but it only sprouted some ugly long leaves. I sent pictures to the company in hopes they would replace it but they said, “Unless you have the receipt…”. It was a gift and I have all their packaging as proof that it was from them with all pictures but they offered NOTHING.

Experienced gardener Experienced gardener. Don't buy their bare root roses online they don't grow or survive. One of eight survived. Return policy is not 1 year but 90 days per their customer service email. Makes purchases too risky. I have many roses thriving but not the ones purchased from them.

I love it!! I adore this stunning tulip arrangement. This is the most stunning arrangement I've ever received. A transparent glass vase contains three bouquets of tulips, each packed separately. What a creative way to present them. They are gradually becoming more open. It's just amazing. Thank you for your originality and artistry.

Bought several roses last spring..they died Bought several roses last spring. Two climbing roses in pots survived the winter and took off this spring. 6 roses in ground struggled the entire season last year, had some growth, overwintered and show no signs of life this spring. Contacted them about this and they said they said not covered. They didn't try to make anything right, store credit..nothing. I told them I will not be purchasing anything with them going forward and just buy from companies I've done and doing business with who have a 1 year guarantee. Overwintering is the test for new plants. A lot of online garden centers understand this. Jackson and Perkins does not.