Jackson & Perkins Customer Service is… Jackson & Perkins Customer Service is beyond horrible!! Two weeks ago I ordered $214 worth of plants. I immediately received a confirmation of the order but nothing since! I called Customer Service twice, 5-days apart. Both times I spoke with the same CS Rep who seemed clueless and kept repeating the same mantra both time, that my order should ship within 5 days. Well, it's been way more than 5-days and still nothing. Don't waste your time with these clowns, they are worse than frustrating, they are infurriating.

First & LAST Time Customer Ordered three varieties of hostas and an orchid frost ground cover - two of the four plants arrived in acceptable condition, if overpriced for the size. Immediately reached out to customer service with photos and was told that the plants have a 90 day guarantee so to follow up with them later. First and LAST time I patron this site. Back to thetreecenter.com for me - not sure why I didn’t just stick with them, I’ve always been very pleased with their plants.

I cant believe J&P would lie about what… I cant believe J&P would lie about what they sell, it's not Christmas Cactus but Thanksgiving cactus, big difference. i even emailed Marina before ordering and i was assured it's the real thing because i know the difference. plant arrived much smaller and thinner than what is shown on their web site, pitiful. totally disappointed for over $100.00 with shipping from South Carolina to North Carolina. will not purchase from or recommend J&P ever again.

Excellent service so far! Wonderful, professional, and customized service. Everyone is attentive to my request. They not only hear, but also listen with their hearts to my wishes, and the arrangements are always executed with that heartfelt touch, and they comply. Even out-of-town florists provide excellent service. They even assist with the wording on the card. Also, their polite reminders are quite helpful.

I love it!! I adore this stunning tulip arrangement. This is the most stunning arrangement I've ever received. A transparent glass vase contains three bouquets of tulips, each packed separately. What a creative way to present them. They are gradually becoming more open. It's just amazing. Thank you for your originality and artistry.