i ordered bare root roses and planted… i ordered bare root roses and planted as instruction and watered as instructed stems turned blacj=k and they never leafed out. i have emailed them mult times with no response. how can a company with the highest prices anywhere not afford to staff a live person hone, esp in the summer months when cliients will redictly have problemsa/ very unimpressed as they boast of impeccable customer service. its like a compay who sells only christmas merchandise shutting down their phones in nov and dec. 50 years ago jackson and erkins didnt have much competition , not so much any more, wake up j and p

I don't like being dictated to about… I don't like being dictated to about when my roses are going to show up. I have a greenhouse. March is almost over. I also work closely with Hocking Tech graduates who are Horticulturalists and Arborists. Yet I am being TOLD I can't have my purchased rose before "their folks" are ready to send it out. That is garbage. I buy something, you should be transparent upfront that a person has to wait. I find it funny a company who lives at least one zone lower than me is telling me, based on some arbitrary chart that was updated this year to reflect global warming changes that I am not worthy of getting my roses. The date listed is arbitrary as I have reached out NUMEROUS times to obtain delivery in the last month... they sent one, but the other I am not to be trusted with. Edmunds or local for 1/4 the price is where I go from now on considering I need about 50 more rose bushes. Way to lose future sales.

First & LAST Time Customer Ordered three varieties of hostas and an orchid frost ground cover - two of the four plants arrived in acceptable condition, if overpriced for the size. Immediately reached out to customer service with photos and was told that the plants have a 90 day guarantee so to follow up with them later. First and LAST time I patron this site. Back to thetreecenter.com for me - not sure why I didn’t just stick with them, I’ve always been very pleased with their plants.

We adored the arrangement! This was my first time ordering from you. My mother remarked the flowers were gorgeous, which made me delighted. I wish you had included a photo of the arrangement along with the invoice so that I could see it as well. Ordering was simple by utilizing your website. The flowers were wonderfully presented, and the recipient was quite happy.

It was so nice I brought a gorgeous dish garden today and requested a purple ribbon, which I received. It's a pleasure to buy from such a lovely shop with wonderful customer service. Looking forward to my next visit. Thank you for the calendar and the adorable snowman...Have a very nice and healthy holiday.