Bought several roses last spring..they died Bought several roses last spring. Two climbing roses in pots survived the winter and took off this spring. 6 roses in ground struggled the entire season last year, had some growth, overwintered and show no signs of life this spring. Contacted them about this and they said they said not covered. They didn't try to make anything right, store credit..nothing. I told them I will not be purchasing anything with them going forward and just buy from companies I've done and doing business with who have a 1 year guarantee. Overwintering is the test for new plants. A lot of online garden centers understand this. Jackson and Perkins does not.

I don't like being dictated to about… I don't like being dictated to about when my roses are going to show up. I have a greenhouse. March is almost over. I also work closely with Hocking Tech graduates who are Horticulturalists and Arborists. Yet I am being TOLD I can't have my purchased rose before "their folks" are ready to send it out. That is garbage. I buy something, you should be transparent upfront that a person has to wait. I find it funny a company who lives at least one zone lower than me is telling me, based on some arbitrary chart that was updated this year to reflect global warming changes that I am not worthy of getting my roses. The date listed is arbitrary as I have reached out NUMEROUS times to obtain delivery in the last month... they sent one, but the other I am not to be trusted with. Edmunds or local for 1/4 the price is where I go from now on considering I need about 50 more rose bushes. Way to lose future sales.

Poor quality and poor packaging. Don't buy online from J&P I ordered two plants from Jackson and Perkins at different times during the growing season. One a magnolia and the other a cherry. The magnolia came crushed in a box and had to be pruned down 60 percent. The cherry came will yellow and black-spotted leaves. I cannot recommend online ordering from J&P based on these plants. Other online companies have sent higher quality and better packaged plants. As an experienced gardener I give them zero green thumbs.

This company used to be great This company used to be great. They are terrible now. Customer service must have been outsourced. Can’t understand them. After I placed at $200 order, I heard nothing back from them. Called twice, first person said they were being shipped. Second person said they were out of stock until beginning of March. No communication from them about back order. Finally I canceled the whole thing out of frustration. I didn’t know what happened to this company but I’m not ordering from them again.

This company is horrible This company is horrible. Avoid at all cost. Plants are nothing like what they show. Reviews are filtered by company. Jackson Perkins is nothing of what it used to be. This company is now an unethical operation. AVOID.