This company used to be great This company used to be great. They are terrible now. Customer service must have been outsourced. Can’t understand them. After I placed at $200 order, I heard nothing back from them. Called twice, first person said they were being shipped. Second person said they were out of stock until beginning of March. No communication from them about back order. Finally I canceled the whole thing out of frustration. I didn’t know what happened to this company but I’m not ordering from them again.

I reviewed this company on their… I reviewed this company on their website but I see they didn't post it. I purchased an Enchanted peace hybrid roses, it is beautiful, it said it has about 35-38 petals, but only has about 25 petals, says it is a double bloom, it is NOT a double bloom, and said it has a strong to moderate fragrance and it DOES NOT have a FRAGRANCE. Advertising for this rose is not accurate. They charge so much and it is not what you receive. I am a returning customer and I was not happy to receive something different than what they claim. I looked them up on BBB saw they not a credited business, as well as many other things. I expected better from this company.

I don't like being dictated to about… I don't like being dictated to about when my roses are going to show up. I have a greenhouse. March is almost over. I also work closely with Hocking Tech graduates who are Horticulturalists and Arborists. Yet I am being TOLD I can't have my purchased rose before "their folks" are ready to send it out. That is garbage. I buy something, you should be transparent upfront that a person has to wait. I find it funny a company who lives at least one zone lower than me is telling me, based on some arbitrary chart that was updated this year to reflect global warming changes that I am not worthy of getting my roses. The date listed is arbitrary as I have reached out NUMEROUS times to obtain delivery in the last month... they sent one, but the other I am not to be trusted with. Edmunds or local for 1/4 the price is where I go from now on considering I need about 50 more rose bushes. Way to lose future sales.

Excellent service so far! Wonderful, professional, and customized service. Everyone is attentive to my request. They not only hear, but also listen with their hearts to my wishes, and the arrangements are always executed with that heartfelt touch, and they comply. Even out-of-town florists provide excellent service. They even assist with the wording on the card. Also, their polite reminders are quite helpful.

Experienced gardener Experienced gardener. Don't buy their bare root roses online they don't grow or survive. One of eight survived. Return policy is not 1 year but 90 days per their customer service email. Makes purchases too risky. I have many roses thriving but not the ones purchased from them.