Experienced gardener Experienced gardener. Don't buy their bare root roses online they don't grow or survive. One of eight survived. Return policy is not 1 year but 90 days per their customer service email. Makes purchases too risky. I have many roses thriving but not the ones purchased from them.

I cant believe J&P would lie about what… I cant believe J&P would lie about what they sell, it's not Christmas Cactus but Thanksgiving cactus, big difference. i even emailed Marina before ordering and i was assured it's the real thing because i know the difference. plant arrived much smaller and thinner than what is shown on their web site, pitiful. totally disappointed for over $100.00 with shipping from South Carolina to North Carolina. will not purchase from or recommend J&P ever again.

Please don't buy. Fancy site bad service Like all the below experiences. Mine has been the same. 1. Immediate confirmation. 2. Take the money 3. Make some claim of date that J&K will ship which I am not supposed to know. The standard response of the shipment is prepared but not yet shipped. Why because their horticulturist are waiting for stars to align.

PLANTS WERE NOT HEALTHY AND VERY SMALL i was so excited to get this package then so disappointed in what showed up. The rose as Black Spot Disease and the hydrangea is a cutting in a 4 inch pot. I paid $29.95 for the Hydrangea and $44.95 for the rose and $22.00 for shipping. A complete waste of money. UPDATE: THEY FULL REFUNDED MY $

Jackson & Perkins Customer Service is… Jackson & Perkins Customer Service is beyond horrible!! Two weeks ago I ordered $214 worth of plants. I immediately received a confirmation of the order but nothing since! I called Customer Service twice, 5-days apart. Both times I spoke with the same CS Rep who seemed clueless and kept repeating the same mantra both time, that my order should ship within 5 days. Well, it's been way more than 5-days and still nothing. Don't waste your time with these clowns, they are worse than frustrating, they are infurriating.