Wrong shipped plants Wrong shipped plants. Don’t expect the plants you bought to be what you get. Absolutely horrible. We spent $547 with them, I grew up with Jackson&Perkin roses lining my yard. I was so excited to finally have some of my own. Once the plants bloomed we discovered over HALF of the items we bought were wrong. We emailed customer service and advised our disappointment; examples: - white peonies bloomed instead of pink sorbets - a yellow rose bloomed instead of lavender - a white rose bloomed instead of the Malibu - yellow and purple iris bloomed instead of dark purple Customer service said it wasn’t their issue since the guarantee had passed…but flowers take time to bloom how was I to know what color they’d be?! It’s been over a year and the flowers have either died or are still blooming the wrong colors. Dreams shattered and will never ever use them again. I asked to be removed from catalogs, shocked at how they treat customers

We adored the arrangement! This was my first time ordering from you. My mother remarked the flowers were gorgeous, which made me delighted. I wish you had included a photo of the arrangement along with the invoice so that I could see it as well. Ordering was simple by utilizing your website. The flowers were wonderfully presented, and the recipient was quite happy.

Excellent service so far! Wonderful, professional, and customized service. Everyone is attentive to my request. They not only hear, but also listen with their hearts to my wishes, and the arrangements are always executed with that heartfelt touch, and they comply. Even out-of-town florists provide excellent service. They even assist with the wording on the card. Also, their polite reminders are quite helpful.

I cant believe J&P would lie about what… I cant believe J&P would lie about what they sell, it's not Christmas Cactus but Thanksgiving cactus, big difference. i even emailed Marina before ordering and i was assured it's the real thing because i know the difference. plant arrived much smaller and thinner than what is shown on their web site, pitiful. totally disappointed for over $100.00 with shipping from South Carolina to North Carolina. will not purchase from or recommend J&P ever again.

This company used to be great This company used to be great. They are terrible now. Customer service must have been outsourced. Can’t understand them. After I placed at $200 order, I heard nothing back from them. Called twice, first person said they were being shipped. Second person said they were out of stock until beginning of March. No communication from them about back order. Finally I canceled the whole thing out of frustration. I didn’t know what happened to this company but I’m not ordering from them again.