Jackson & Perkins Customer Service is… Jackson & Perkins Customer Service is beyond horrible!! Two weeks ago I ordered $214 worth of plants. I immediately received a confirmation of the order but nothing since! I called Customer Service twice, 5-days apart. Both times I spoke with the same CS Rep who seemed clueless and kept repeating the same mantra both time, that my order should ship within 5 days. Well, it's been way more than 5-days and still nothing. Don't waste your time with these clowns, they are worse than frustrating, they are infurriating.

I love it!! I adore this stunning tulip arrangement. This is the most stunning arrangement I've ever received. A transparent glass vase contains three bouquets of tulips, each packed separately. What a creative way to present them. They are gradually becoming more open. It's just amazing. Thank you for your originality and artistry.

I don't like being dictated to about… I don't like being dictated to about when my roses are going to show up. I have a greenhouse. March is almost over. I also work closely with Hocking Tech graduates who are Horticulturalists and Arborists. Yet I am being TOLD I can't have my purchased rose before "their folks" are ready to send it out. That is garbage. I buy something, you should be transparent upfront that a person has to wait. I find it funny a company who lives at least one zone lower than me is telling me, based on some arbitrary chart that was updated this year to reflect global warming changes that I am not worthy of getting my roses. The date listed is arbitrary as I have reached out NUMEROUS times to obtain delivery in the last month... they sent one, but the other I am not to be trusted with. Edmunds or local for 1/4 the price is where I go from now on considering I need about 50 more rose bushes. Way to lose future sales.

We adored the arrangement! This was my first time ordering from you. My mother remarked the flowers were gorgeous, which made me delighted. I wish you had included a photo of the arrangement along with the invoice so that I could see it as well. Ordering was simple by utilizing your website. The flowers were wonderfully presented, and the recipient was quite happy.

Excellent service so far! Wonderful, professional, and customized service. Everyone is attentive to my request. They not only hear, but also listen with their hearts to my wishes, and the arrangements are always executed with that heartfelt touch, and they comply. Even out-of-town florists provide excellent service. They even assist with the wording on the card. Also, their polite reminders are quite helpful.