JK
GBBought several roses last spring..they died Bought several roses last spring. Two climbing roses in pots survived the winter and took off this spring. 6 roses in ground struggled the entire season last year, had some growth, overwintered and show no signs of life this spring. Contacted them about this and they said they said not covered. They didn't try to make anything right, store credit..nothing. I told them I will not be purchasing anything with them going forward and just buy from companies I've done and doing business with who have a 1 year guarantee. Overwintering is the test for new plants. A lot of online garden centers understand this. Jackson and Perkins does not.
Spring Cobb
GBExperienced gardener Experienced gardener. Don't buy their bare root roses online they don't grow or survive. One of eight survived. Return policy is not 1 year but 90 days per their customer service email. Makes purchases too risky. I have many roses thriving but not the ones purchased from them.
Mats Hagstrom
GBThis company is horrible This company is horrible. Avoid at all cost. Plants are nothing like what they show. Reviews are filtered by company. Jackson Perkins is nothing of what it used to be. This company is now an unethical operation. AVOID.
Sally Luckett
GBTheir customer service was horrible Their customer service was horrible! I received what was supposed to grow into a flowering Amaryllis but it only sprouted some ugly long leaves. I sent pictures to the company in hopes they would replace it but they said, “Unless you have the receipt…”. It was a gift and I have all their packaging as proof that it was from them with all pictures but they offered NOTHING.
Mike
GBI cant believe J&P would lie about what… I cant believe J&P would lie about what they sell, it's not Christmas Cactus but Thanksgiving cactus, big difference. i even emailed Marina before ordering and i was assured it's the real thing because i know the difference. plant arrived much smaller and thinner than what is shown on their web site, pitiful. totally disappointed for over $100.00 with shipping from South Carolina to North Carolina. will not purchase from or recommend J&P ever again.