Experienced gardener Experienced gardener. Don't buy their bare root roses online they don't grow or survive. One of eight survived. Return policy is not 1 year but 90 days per their customer service email. Makes purchases too risky. I have many roses thriving but not the ones purchased from them.

This company used to be great This company used to be great. They are terrible now. Customer service must have been outsourced. Can’t understand them. After I placed at $200 order, I heard nothing back from them. Called twice, first person said they were being shipped. Second person said they were out of stock until beginning of March. No communication from them about back order. Finally I canceled the whole thing out of frustration. I didn’t know what happened to this company but I’m not ordering from them again.

i ordered bare root roses and planted… i ordered bare root roses and planted as instruction and watered as instructed stems turned blacj=k and they never leafed out. i have emailed them mult times with no response. how can a company with the highest prices anywhere not afford to staff a live person hone, esp in the summer months when cliients will redictly have problemsa/ very unimpressed as they boast of impeccable customer service. its like a compay who sells only christmas merchandise shutting down their phones in nov and dec. 50 years ago jackson and erkins didnt have much competition , not so much any more, wake up j and p

PLANTS WERE NOT HEALTHY AND VERY SMALL i was so excited to get this package then so disappointed in what showed up. The rose as Black Spot Disease and the hydrangea is a cutting in a 4 inch pot. I paid $29.95 for the Hydrangea and $44.95 for the rose and $22.00 for shipping. A complete waste of money. UPDATE: THEY FULL REFUNDED MY $

I reviewed this company on their… I reviewed this company on their website but I see they didn't post it. I purchased an Enchanted peace hybrid roses, it is beautiful, it said it has about 35-38 petals, but only has about 25 petals, says it is a double bloom, it is NOT a double bloom, and said it has a strong to moderate fragrance and it DOES NOT have a FRAGRANCE. Advertising for this rose is not accurate. They charge so much and it is not what you receive. I am a returning customer and I was not happy to receive something different than what they claim. I looked them up on BBB saw they not a credited business, as well as many other things. I expected better from this company.