Wrong shipped plants Wrong shipped plants. Don’t expect the plants you bought to be what you get. Absolutely horrible. We spent $547 with them, I grew up with Jackson&Perkin roses lining my yard. I was so excited to finally have some of my own. Once the plants bloomed we discovered over HALF of the items we bought were wrong. We emailed customer service and advised our disappointment; examples: - white peonies bloomed instead of pink sorbets - a yellow rose bloomed instead of lavender - a white rose bloomed instead of the Malibu - yellow and purple iris bloomed instead of dark purple Customer service said it wasn’t their issue since the guarantee had passed…but flowers take time to bloom how was I to know what color they’d be?! It’s been over a year and the flowers have either died or are still blooming the wrong colors. Dreams shattered and will never ever use them again. I asked to be removed from catalogs, shocked at how they treat customers

Excellent service so far! Wonderful, professional, and customized service. Everyone is attentive to my request. They not only hear, but also listen with their hearts to my wishes, and the arrangements are always executed with that heartfelt touch, and they comply. Even out-of-town florists provide excellent service. They even assist with the wording on the card. Also, their polite reminders are quite helpful.

Their customer service was horrible Their customer service was horrible! I received what was supposed to grow into a flowering Amaryllis but it only sprouted some ugly long leaves. I sent pictures to the company in hopes they would replace it but they said, “Unless you have the receipt…”. It was a gift and I have all their packaging as proof that it was from them with all pictures but they offered NOTHING.

This company is horrible This company is horrible. Avoid at all cost. Plants are nothing like what they show. Reviews are filtered by company. Jackson Perkins is nothing of what it used to be. This company is now an unethical operation. AVOID.

Please don't buy. Fancy site bad service Like all the below experiences. Mine has been the same. 1. Immediate confirmation. 2. Take the money 3. Make some claim of date that J&K will ship which I am not supposed to know. The standard response of the shipment is prepared but not yet shipped. Why because their horticulturist are waiting for stars to align.