Poor quality and poor packaging. Don't buy online from J&P I ordered two plants from Jackson and Perkins at different times during the growing season. One a magnolia and the other a cherry. The magnolia came crushed in a box and had to be pruned down 60 percent. The cherry came will yellow and black-spotted leaves. I cannot recommend online ordering from J&P based on these plants. Other online companies have sent higher quality and better packaged plants. As an experienced gardener I give them zero green thumbs.

Jackson & Perkins Customer Service is… Jackson & Perkins Customer Service is beyond horrible!! Two weeks ago I ordered $214 worth of plants. I immediately received a confirmation of the order but nothing since! I called Customer Service twice, 5-days apart. Both times I spoke with the same CS Rep who seemed clueless and kept repeating the same mantra both time, that my order should ship within 5 days. Well, it's been way more than 5-days and still nothing. Don't waste your time with these clowns, they are worse than frustrating, they are infurriating.

Over priced Over priced, and rose died after 7 months.. was beautiful until that point and had a 6 month guarantee..go figure..don't waste your money!

First & LAST Time Customer Ordered three varieties of hostas and an orchid frost ground cover - two of the four plants arrived in acceptable condition, if overpriced for the size. Immediately reached out to customer service with photos and was told that the plants have a 90 day guarantee so to follow up with them later. First and LAST time I patron this site. Back to thetreecenter.com for me - not sure why I didn’t just stick with them, I’ve always been very pleased with their plants.

Excellent service so far! Wonderful, professional, and customized service. Everyone is attentive to my request. They not only hear, but also listen with their hearts to my wishes, and the arrangements are always executed with that heartfelt touch, and they comply. Even out-of-town florists provide excellent service. They even assist with the wording on the card. Also, their polite reminders are quite helpful.