i HAVE BEEN ORDERING WHITE FLOWER… i HAVE BEEN ORDERING WHITE FLOWER FARM'S ANNUAL COLLECTIONS FOR YEARS AND EVERY YEAR I SAY THAT I WILL NEVER ORDER FROM THEM AGAIN. THE PLANTS ARRIVE SCRAWNY, ALMOST DEAD AND MANY ARE DEAD OR DIE VERY SOON. THEIR SHIPPING TIME IS RIDICULOUS EVEN THOUGH I PAID FOR EXPEDITED SHIPPING. THE CONTAINERS THAT I PLANTED FROM THEIR STOCK LOOK TERRIBLE WHILE THE POTS THAT I FILLED WITH PLANTS FROM A LOCAL NURSERY LOOK GREAT. I WILL NEVER BUY FROM WHITE FLOWER FARM AGAIN.

Ridiculously slow delivery The time from when an order is placed to when the order is shipped is glacial and completely unacceptable. The shipping info on the website does not clearly explain the long delay before the order is shipped. On top of that, when I called White Flower Farms to find out what happened to my order, their Customer Service people were totally defensive and told me I was wrong to feel that shipment was too slow. I will never order from them again.

When lily root arrived it looked very dry and it never grew after planting. I ordered two lilies, Primal Scream and When My Sweetheart Returns. When they arrived ,one of the two roots looked as though it was very dried up. I couldn't which lily it was because the name tags were unattached. The root that looked shriveled up never grew after planting outside while the other healthy looking root is now six inches tall.

FANTASTIC SUCH PLEASANT, PERSONAL SERVICE. KNOWLEDGEABLE AND INTERESTED PHONE CONVERSATION WHEN ORDERING MY GOODWIN CREEK GRAY LAVENDER PLANT WHICH WAS DELIVERED TO MY HOME IN PENNSYLVANIA WITHIN TWO DAYS OF MY ORDER REQUEST! SOO PLEASED WITH MY PLANT WHICH LOVES THE SUNSHINE ON MY FRONT STEP. THE CAT SEEMS TO ENJOY THE LAVENDER SCENT - HE VISIBLY SNIFFS THE AIR AS HE LOUNGES NEXT TO THE PLANT IN THE SUN. THANKS, WHITE FLOWER FARM!

I will NEVER purchase from your company… I will NEVER purchase from your company again, the 45 minute multiple hold times, not delivering a package in a timely manner and having horrible people with bad customer service values. A real turnoff when one is spending a lot of money. Don't shop here