Poor communicators I have liked the products from White Flower Farms, but they do not communicate well once an order is placed - no emails about expected ship dates. Their shipping rates are exorbitant. I only buy from them when given a gift certificate from my sister. I can get equal products for lower price / less expensive shipping with better communication about the order & shipping

Good products, difficult company Ordering from them this year has been incredibly difficult, made even more so by hard to reach and rude customer service. An order I placed in September for delivery before Thanksgiving wasn't shipped or updated. Only after I reached out multiple times was any response even forthcoming and what I got was basically a "what did you expect" type call. The items eventually arrived 2 weeks late.

Ridiculously inefficient! It may be a nice place to visit, but don't order anything from them! On December 3 I ordered some bulbs to give as Christmas presents, and noted on the order that they were to be shipped as soon as possible. Now, today, December 18 (over 2 weeks later), I get a notice that they were shipped today, and I have no idea when I might receive them - Totally NOT Acceptable!

Beware Quality of Perennials Purchased perennials that were terribly root bound -- not just a little, but a solid wall of roots that could not be broken apart by hand. Upon contacting them they suggested I use a razor to try to pry them loose. Not what I would expect from an independent nursery charging premium prices

i HAVE BEEN ORDERING WHITE FLOWER… i HAVE BEEN ORDERING WHITE FLOWER FARM'S ANNUAL COLLECTIONS FOR YEARS AND EVERY YEAR I SAY THAT I WILL NEVER ORDER FROM THEM AGAIN. THE PLANTS ARRIVE SCRAWNY, ALMOST DEAD AND MANY ARE DEAD OR DIE VERY SOON. THEIR SHIPPING TIME IS RIDICULOUS EVEN THOUGH I PAID FOR EXPEDITED SHIPPING. THE CONTAINERS THAT I PLANTED FROM THEIR STOCK LOOK TERRIBLE WHILE THE POTS THAT I FILLED WITH PLANTS FROM A LOCAL NURSERY LOOK GREAT. I WILL NEVER BUY FROM WHITE FLOWER FARM AGAIN.