April 2014 Customers
USPoor communicators I have liked the products from White Flower Farms, but they do not communicate well once an order is placed - no emails about expected ship dates. Their shipping rates are exorbitant. I only buy from them when given a gift certificate from my sister. I can get equal products for lower price / less expensive shipping with better communication about the order & shipping
April 2014 Customers
USRidiculously slow delivery The time from when an order is placed to when the order is shipped is glacial and completely unacceptable. The shipping info on the website does not clearly explain the long delay before the order is shipped. On top of that, when I called White Flower Farms to find out what happened to my order, their Customer Service people were totally defensive and told me I was wrong to feel that shipment was too slow. I will never order from them again.
April 2014 Customers
USclean website interface however pulling up order history way too slow i like the website look and feel however it could use an easier way to get to various plants. maybe some other search options or building up / narrowing search choices. biggest issue was looking up previous orders (history) took so long (minutes) i could not wait. i believe i only remember getting into my history 1 time (and maybe i tired 5 times) and then basically gave up trying in the future. i was looking to track my orders to see what portion shipped (i will wait for emails ). emails on shipping came timely. company is fine, quality is fine, website: starts 5,5,1 respectively
SUZANNE HENDERY
USSo sorry to have to write this review I've always loved visiting WF Farm and getting the catalog. I was so impressed by the holiday gifts that I sent one to my boss. She received a glass globe with nothing else (no bulbs, no stand) and called to let the company know there had been a proble. No resolution or further materials. I called as well. The bulbs came weeks later and the stand after that. So, the presentation of a wonderful gift that I envisioned, never happened. I wont be ordering from them again.
HELENE EISENBERG
USThe best, as always Received my tree ripened honebells promptly and they were superlative. Sweet and delicious, they are high juice yielders. Haven't ordered grapefruit yet this year, but last year's saw the sweetest, most pleasing grapefruit ever. Barely tart at all, they made organic tree ripened grapefruit from another source seem under-ripe and sour. I've always found WFF exemplary, whether for fruit or plants.