Can I give less than one star? I have been placing multiple hundreds of dollars in orders from WFF for decades & always lavished praise; even though the plants are pricey & often small in size, the quality was great & the customer service was super-responsive if there was a problem. BUT, JUST THIS WEEK, WFF CANCELED AN ORDER I HAD PLACED W/O TELLING ME! (I only found out after receiving WFF's shipping confirmation & checked the UPS tracking number.) When I called WFF to inquire, I reached a robot telling me that customer service was closed for the weekend. IF REGULAR CUSTOMERS ARE TREATED THIS WAY, I WD WARN POTENTIAL NEW CUSTOMERS TO THINK TWICE BEFORE ORDERING FROM WFF. WFF is no longer the high-quality, reliable company it used to be.

The best, as always Received my tree ripened honebells promptly and they were superlative. Sweet and delicious, they are high juice yielders. Haven't ordered grapefruit yet this year, but last year's saw the sweetest, most pleasing grapefruit ever. Barely tart at all, they made organic tree ripened grapefruit from another source seem under-ripe and sour. I've always found WFF exemplary, whether for fruit or plants.

Dahlia tuber set consisted of just one tuber. I ordered two Seattle Dahlia tuber sets. Each plant consisted of one tuber only, of small to medium size. When buying dahlia, one usually get a bunch of tubers attached to the old stem, not just one tuber. I also ordered from Wayside Garden - their dahlias came in the expected bunch of tubers attached to the old stem. This is not acceptable, I do not know the viability of the small tuber received from White Flower Farm. The reason for it can only be the company's interest in profit over good service.

FANTASTIC SUCH PLEASANT, PERSONAL SERVICE. KNOWLEDGEABLE AND INTERESTED PHONE CONVERSATION WHEN ORDERING MY GOODWIN CREEK GRAY LAVENDER PLANT WHICH WAS DELIVERED TO MY HOME IN PENNSYLVANIA WITHIN TWO DAYS OF MY ORDER REQUEST! SOO PLEASED WITH MY PLANT WHICH LOVES THE SUNSHINE ON MY FRONT STEP. THE CAT SEEMS TO ENJOY THE LAVENDER SCENT - HE VISIBLY SNIFFS THE AIR AS HE LOUNGES NEXT TO THE PLANT IN THE SUN. THANKS, WHITE FLOWER FARM!

Ordering this year has been a difficult… Ordering this year has been a difficult experience because I don't have my order number ( I ordered 3 different times) and I am completely shut out of the "track your order" because of this. I gave my email and tried to call, to no avail because of the Covid-19. When I got my Visa bill I had to dispute the charge because I don't know where the plants are that I ordered for my son in a different state. Why can't you just use my email name and phone number to send me to tracking of all my orders for this year? This is turning into a BIG hastle!