Delay Upon placing my order and had not received my order after 3 + weeks. I contacted customer service who attempted to try and find where the delay was. After resending a new set and giving me a delivery date that after 2 days past that date, still no flags. A second call was placed with customer service and again order was resent. This time a tracking number was placed on the order at my request. I received my order the day after tracker said it was out for delivery.

Worst customer service ever Worst customer service ever. After 2 weeks still no one from the company has returned my text with pictures of the faulting part on the flag pole. The sale's rep was very condescending towards me stating I did not know how to read instructions.

Product doesn't work as advertised -

I was pleased with the easy instalation of I was pleased with the easy instlation of the flag pole. I was very satisfied with the look of the pole. I was happy with everything until last Saturday we had a storm and after the storm my pole was bent. I was not falling over but it was bent, It was not a tornado or a huricane, There were some strong winds but the pole should not of bent. I purchased the long pole because I wanted every one to see old Glory. I have now brought it down about half way because I do not want to lose my flagpole. I could not recomend it to my neighbors or friends, Dissapointed Henry Ybarra

Awesome addition to my landscaping! Once I received my shipment I did as instructed and checked everything for damage and all was perfect. I also read and followed the supplied written instructions plus I watched several YouTube videos on how to install. Other than raising the flagpole itself, the process was easy and I virtually installed it by myself. It certainly looks great if front of my house; I should have installed a flagpole much sooner.