Buyer beware Bought a flagpole at the price on the website and it was not honored. When I brought it to the attention of the owner and customer service rep they said basically “sorry about that” and wouldn’t honor the price. Super disappointing, horrible customer service and shady business practice. Buyer beware.

Wrong size flag I orderd 2 flags, a USA and USMC, both 3x5 well the USMC was the correct size but the USA wasn't, it measured 2x3. Id really like to get what I orderd a 3x5. Cpl Crawford R USMC

YMCA of Coastal Georgia We are the YMCA of Coastal Georgia. A not for profit organization. We ordered a flag pole and when we opened the package the pole was bent. We contacted Federal Flags but were told it was too late (It was two or three days) - "Sorry, there is nothing we can do". I called Federal Flags and left a message for someone to call me about this issue. I have yet to receive a call. Waiting for a response. -Mark Simons -District VP

My first experience with Federal Flags My first experience with Federal Flags. The website is very professionally laid out. All products are colorfully displayed, details are clearly explained, and prices are posted. I phoned with a question and a very helpful and pleasant young woman answered all my questions. Voice communication is important to me. I'm old and have significant hearing loss from my Navy service. I simply cannot understand a word most young American women say to me. They don't speak English, they "chirp" in their artificial little-girl's voice. The phone representative at Federal Flags spoke clearly at a normal rate of delivery using a mature woman's voice. No chirp! The website provides clear instructions and is easy to use. I like it. I'll recommend you to anyone.

Do not honor warranty I purchased a 25 ft flagpole in 2019. It comes with a 5yr warranty. Its been a great solid pole for over 4 yrs. Two of my friends actually bought the same pole. The pole snapped and is still within the warranty period. Customer service told me they no longer carry the pole and cant honor the warranty. The pole is still available on the website so not sure why they honor the warranty. I didnt even want a new entire pole. Just the ground pole so i could my flag back up.