Delay Upon placing my order and had not received my order after 3 + weeks. I contacted customer service who attempted to try and find where the delay was. After resending a new set and giving me a delivery date that after 2 days past that date, still no flags. A second call was placed with customer service and again order was resent. This time a tracking number was placed on the order at my request. I received my order the day after tracker said it was out for delivery.

Great Product Pictures Great Product Pictures. Product organization needs to be improved on.

Product doesn't work as advertised -

I was pleased with the easy instalation of I was pleased with the easy instlation of the flag pole. I was very satisfied with the look of the pole. I was happy with everything until last Saturday we had a storm and after the storm my pole was bent. I was not falling over but it was bent, It was not a tornado or a huricane, There were some strong winds but the pole should not of bent. I purchased the long pole because I wanted every one to see old Glory. I have now brought it down about half way because I do not want to lose my flagpole. I could not recomend it to my neighbors or friends, Dissapointed Henry Ybarra

My first experience with Federal Flags My first experience with Federal Flags. The website is very professionally laid out. All products are colorfully displayed, details are clearly explained, and prices are posted. I phoned with a question and a very helpful and pleasant young woman answered all my questions. Voice communication is important to me. I'm old and have significant hearing loss from my Navy service. I simply cannot understand a word most young American women say to me. They don't speak English, they "chirp" in their artificial little-girl's voice. The phone representative at Federal Flags spoke clearly at a normal rate of delivery using a mature woman's voice. No chirp! The website provides clear instructions and is easy to use. I like it. I'll recommend you to anyone.