I ordered my flag pole and received the… I ordered my flag pole and received the pole in a timely manner, however the pole is all I’ve received. I’m still waiting on another box which hopefully has all the materials to set the pole. It’s been over a week since I received the pole.

YMCA of Coastal Georgia We are the YMCA of Coastal Georgia. A not for profit organization. We ordered a flag pole and when we opened the package the pole was bent. We contacted Federal Flags but were told it was too late (It was two or three days) - "Sorry, there is nothing we can do". I called Federal Flags and left a message for someone to call me about this issue. I have yet to receive a call. Waiting for a response. -Mark Simons -District VP

Product doesn't work as advertised -

I was pleased with the easy instalation of I was pleased with the easy instlation of the flag pole. I was very satisfied with the look of the pole. I was happy with everything until last Saturday we had a storm and after the storm my pole was bent. I was not falling over but it was bent, It was not a tornado or a huricane, There were some strong winds but the pole should not of bent. I purchased the long pole because I wanted every one to see old Glory. I have now brought it down about half way because I do not want to lose my flagpole. I could not recomend it to my neighbors or friends, Dissapointed Henry Ybarra

My first experience with Federal Flags My first experience with Federal Flags. The website is very professionally laid out. All products are colorfully displayed, details are clearly explained, and prices are posted. I phoned with a question and a very helpful and pleasant young woman answered all my questions. Voice communication is important to me. I'm old and have significant hearing loss from my Navy service. I simply cannot understand a word most young American women say to me. They don't speak English, they "chirp" in their artificial little-girl's voice. The phone representative at Federal Flags spoke clearly at a normal rate of delivery using a mature woman's voice. No chirp! The website provides clear instructions and is easy to use. I like it. I'll recommend you to anyone.