Products not delivered anywhere near… Products not delivered anywhere near estimated times. All tracking numbers not found

Great Product Pictures Great Product Pictures. Product organization needs to be improved on.

Delay Upon placing my order and had not received my order after 3 + weeks. I contacted customer service who attempted to try and find where the delay was. After resending a new set and giving me a delivery date that after 2 days past that date, still no flags. A second call was placed with customer service and again order was resent. This time a tracking number was placed on the order at my request. I received my order the day after tracker said it was out for delivery.

30 ft pole Product was as shown on website. We bought a 30 ft pole and communication via e-mail was excellent. Driver contacted us prior to delivery to confirm address and make sure day and time would work for us. Instructions for installing ourselves were very helpful.

Do not honor warranty I purchased a 25 ft flagpole in 2019. It comes with a 5yr warranty. Its been a great solid pole for over 4 yrs. Two of my friends actually bought the same pole. The pole snapped and is still within the warranty period. Customer service told me they no longer carry the pole and cant honor the warranty. The pole is still available on the website so not sure why they honor the warranty. I didnt even want a new entire pole. Just the ground pole so i could my flag back up.