Sad, Wilted, Curled Pedals Wilted, Curled, Hard Pedals I used Venus et Fleur previously and loved my arrangement, but this time my flowers (mixed orchids seashell) are sad and wilted and the smell was so powerful I had to keep them in the garage for a week. Just a hot mess at the incredibly steep price of $694.32. I contacted the company and sent photos asking for replacement for return, but I am being ignored.

No Guaranteed Valentine's Day Delivery Ordered guaranteed Valentine's Day delivery and paid extra for that. Over $700 worth of products and they delivered the package on the 9th of February. In the dead of winter middle of America, flowers sitting on the porch for several days no one to recieve them. Not even signature guarantee option for a $700+ flower order. Great job Venus Et Fleur. Never again will you rip me off. Previously had to cancel an order with them and that took over 30 min on the phone even though they admitted the fault.

My order arrived late and missed my… My order arrived late and missed my wife's birthday. I kept messaging them on IG trying to get an answer but they don't respond to DMs. Flowers finally arrived three days after expected delivery date. Two stars because quality was not bad

Buyer beware Venues… I recently purchased roses from Venues et Fleur and was extremely disappointed. Not only were the roses overpriced, but they didn’t even last a week despite following all care instructions. To make matters worse, the packaging was flimsy and cheap, not at all reflective of the premium price tag. Save your money and look elsewhere for quality flowers. Buyer beware, this is not worth the investment.

They don't care about you Ordered Jan 20th to be delivered in time for valentines day. UPS Label created hours later, never scanned. called 4x "We will check with the warehouse" giving plenty of time to send out a replacement order 13th is here, No order received, No order on the way, no recourse offered. Stated all they can do is wait for the warehouse to respond. they do not care about customer satisfaction, nor will they provide you any copy of a customer service transcript. First time customer. Feel robbed of $400 Update: The issue has been remedied to my satisfaction, thank you DAPHNEY with customer service for finally providing a viable solution.