Flowers lasted less than 2 months Flowers lasted less than 2 months! They began losing their color and turning white, dry, and breaking. When I contacted customer service, which was horrible. They were dismissive and have blame the customer for their subpar product. Don't waste your money!

Can I leave less than one star? Can I leave less than one star? I never received shipping information, they didn't ship the order until I reached out asking for shipping details, the order arrived late, AND it was delivered to the wrong address. When I reached out to customer service they replied "We are sorry to hear about this incident. The order was shipped to the address that we received when placed online. Unfortunately, this is out of our hands." 0 Stars for poor customer service. I do NOT recommend. sp

My order arrived late and missed my… My order arrived late and missed my wife's birthday. I kept messaging them on IG trying to get an answer but they don't respond to DMs. Flowers finally arrived three days after expected delivery date. Two stars because quality was not bad

Damage from flowers Displayed my flowers on my dresser. The chemical that’s help preserve the flowers. Stained my dresser. When I contacted Venus, the customer service did not care. They wrote me an email how to care for the flowers instead of caring for the damage they caused. You would never think flowers can stain and remove paint from a dresser.

No customer service The concept of flowers that last as long, as they say, sounds wonderful. But unfortunately, they do not stand behind their service. Now and then I am sure every company has a problem making a delivery. You expect the company to try at least to solve the problem. Especially since making sure the merchandise makes it to its destination is a crucial part of any business. Venus ET Fleur does not seem concerned about this. Delivery for them is just getting the item out the door. If it makes it to the destination is not their problem. Since I never got the flower, I can't judge its quality. But since Venus ET Fleur did not care to address its lack of delivery, I can atest its customer service. There isn't one.