I recently wrote a poor review… I recently wrote a poor review regarding an order on June 5th that was not delivered and I was not notified. An associate from the company named Hazel contacted and made sure my money was refunded and a free bouquet was delivered. I appreciate the effort that was made. Sounds like your company is making a real effort to get the kinks worked out. Thank you.

They don’t even deserve one star They don’t even deserve one star! It’s a fraud in which I was charged but no one got flowers nor any communication about said delivery. I could only find an email for customer service no phone #. I sent emails twice and received zero response. I’m currently having investigation through the bank to try to recover money. Also found on BBB it’s not accredited and there are alerts for bad business

Don't Use Baby Blue Florest-Complete Scam!!! I placed an order that totaled $82.76 on 10/12/2023, then the order was immediately cancelled with a refund promised. I called several times, but all I got was an email confirming the refund pending in 2 business days. I never got my money back and confirmed with my bank that the charge was made on 10/12/23, cleared my bank on 10/16/23 and there was no refund ever posted to my account. This was a birthday present for a child's 7th birthday and I have tried all I know to do to obtain my money. The order was not filled and the bank won't dispute the charges to assist me with obtaining a refund either. Their customer service only identified the refund was owed and claimed it was done, but I paid for this service through Baby Blue Florist and the emails came from Sarata Flowers. Buyers be very aware that they are thieves, and I would never recommend spending money with this company.

Re: Seems to be a pattern. After filing a dispute with my credit… After filing a dispute with my credit card company, I received a complete refund for both orders. Not sure how it would have gone if I'd not involved my cc company, but let's be charitable. Still, I'd not order from them again.

Baby Blue works through another scam… Baby Blue works through another scam company named Sarata Florists. Sarata Florists keep telling me they will refund my money after a cancelled order but they have done nothing to resolve the issue. Both companies are a scam. Disgusting!