Zero Stars: Baby Blue is a Scam Same story as others: order cancelled with no explanation, refund withheld. I strongly encourage anyone who’s dealt with Baby Blue to file a fraud report with the FTC, as I’ve done after seeing the reports here and on other sites. It doesn’t take long and may be the only way to shut them down.

Fraudulent Company Ordered flowers for a mother that lost her child. Immediately my order was cancelled and now it has been over 20 days and no refund. just keep getting the same BS email from Cathleen Kaur (Customer "happiness" manager) saying that they are "looking into it". I can see from the reviews this is a trend. DO NOT believe any of the good reviews - they are fake. Ill be filing fraud/scam complaints with the Attorney Generals office, Federal Trade Commission, BBB and usa.gov - I suggest everyone being taken advantage of do the same

Well done A few weeks ago we ordered a get well bouquet . The recipient sent us a picture of what she received and it was beautiful and well worth the money we spent. ]We need it delivered immediately and you met our requirements on very short notice...We will use you again in the future, Thank You.

DO NOT ORDER - SCAM Why oh why didn’t I look at these reviews before I ordered 😭 I ordered a designers choice bouquet, was charged and then got an email saying my order was canceled but it didn’t give a reason. It’s been a week and I’ve not heard anything else or seen a refund. How can this company still be in business and is there anyone that has actually received a delivery????

I recently wrote a poor review… I recently wrote a poor review regarding an order on June 5th that was not delivered and I was not notified. An associate from the company named Hazel contacted and made sure my money was refunded and a free bouquet was delivered. I appreciate the effort that was made. Sounds like your company is making a real effort to get the kinks worked out. Thank you.